Some Customers Are Completely See-Through

| Pittsburgh, PA, USA | At The Checkout, Uncategorized

(When a customer at the store uses a credit card, we always need ID and either the last four digits and/or the security code on the back.)

Me: “Alright, sir, I’ll just need to see your ID and credit card for a second.”

Customer: *hands me ID* “2-9-4-7!”

Me: “I’m sorry, sir, I have to see the credit card for security reasons.”

Customer: *shouting slowly* “2-9-4-7!”

Me: “Yes, sir, I heard you. But I need to be able to see the card.”

Customer: “No. No way. I never let anyone see my card. You people are just trying to take my numbers and use my card for yourselves! No way!”

Me: “I promise you, sir, I will not be able to memorize your 16-digit number and know your security number by looking at the front of the card for less than two seconds.”

Customer: “I know a girl who can do it!”

Me: “Well, I do not have that kind of memory, but what if you put your finger over the numbers and just show me the name on the card and the last four digits? I absolutely must see the card, sir, or you will have to pay with a different method.”

Customer: “Well…I guess that would be okay. You don’t have X-ray vision, do you?”

Me: *laughs* “No, no I don’t.”

Customer: “Don’t laugh! I know someone who does!”

Not The Only Thing In Need Of Maintenance

, | Saskatchewan, Canada | Food & Drink, Language & Words, Top

(We’re closed for maintenance, and have shut off all the exterior lights, including those in drive-thru. We also put a sign on the drive-thru menu stating we’re closed. A car pulls into drive-thru, and I put on a headset. All of this takes places via drive-thru speaker.)

Me: “Hi, I’m sorry, but we’re currently closed for maintenance. Our other location down the street will be happy to serve you.”

Customer: “Hey, we just need a minute. Your lights are off, and it’s hard to see the menu.”

Me: “Sorry, I said we’re closed for maintenance. That’s why the lights are off.”

Customer: “Okay, we’re ready.”

Me: “Sorry, I said we’re closed. Our other store just a few blocks down the street will be happy to help.”

(The customer says their order.)

Customer: “Hello? Did you get that?”

Me: *gives up* “Welcome to [restaurant]. Please listen carefully as our menu options have changed due to the store being closed for maintenance. For service in English, please press one.” *switches to French* “Pour service en Francais, poussez le deux.” *switches to Spanish* “Para el servicio en Español, presione por favor el numero tres.”

(Faint laughter as the rest of the car’s passengers start laughing.)

Customer: “Uh…” *whispers* “What do I do?” *laughter from other passengers* “Uh… one?”

Me: “Thank you for calling [restaurant]. Our hours of operation are 7 am to 3 am, except today, because we are closed… due… to… maintenance. Please leave a message after the beep. BEEP!”

(Squeal of tires as the car peels away, the rest of the passengers killing themselves laughing.)

Parental Misguidance

| Birmingham, AL, USA | Family & Kids, School, Uncategorized

(Parents often call to make sure their children are where they are supposed to be or are going to be ready when they come to pick them up.)

Me: “Computer lab, this is [name].”

Mother: “Hi, I am looking for my son. I think he’s up there using your computers.”

Me: “Okay, can you tell me what he looks like?”

Mother: “Well, he’s got medium skin, he’s kind of heavy, and he looks a little slow.”

Dieters Are Of A Sweet Disposition

| Saskatchewan, Canada | Food & Drink, Uncategorized

(A customer approaches the concessions counter.)

Customer: “Can I have a diet soda?”

Me: “Sorry, the fountain here is all out of diet soda.”

Customer: “That’s fine, I’ll just have a regular soda then.”

(I give her the regular soda that she asked for. I then watch as she goes to the condiment table and grabs about 5-6 packets of artificial sweetener, dumping it all into her drink.)

Me: “Um…? What are you doing?”

Customer: “I’m making it a diet soda.”

Missed The Doors Of Opportunity

| Nashvillle, TN, USA | Musical Mayhem, Uncategorized

(I am running the lights for a concert. The listing online shows the doors open at 6:30 and the music starts at 9. A woman approaches me at my console.)

Customer: “Excuse me, do you know when each band is on?”

Me: “Yes I do, which band are you interested in?”

Customer: “Did I already miss ‘The Doors’ play, or are they going to be on stage later on tonight?”

Me: “Um. I think you may have missed your opportunity to see ‘The Doors’ play by a little while.”

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