July Theme Of The Month: Great Timing!

The Stupidity Never Stops

| Chicago, IL, USA | Extra Stupid, Uncategorized

Me: "Well, we performed the courtesy inspection we discussed this morning and found your front brakes at minimum specification. We do recommend getting your pads and rotors replaced at $**."

Customer: *in a whiney tone* "Do I have to?"

Me: "If you never need to stop your vehicle, I wouldn’t worry about it."

Pride Goeth Before A Deal

| Edmonton, AB, Canada | Canada, Money, Top, Uncategorized

(I work at a call center in Canada dealing with American cell customers. This is a call from a customer in Seattle.)

Me: “Hello, thanks for calling [Company]. How may I help you?”

Caller: “Does your company outsource to India?”

Me: “I don’t know for sure, but I know it does hire companies out of the USA.”

Caller: “I’d like to cancel my service, then.”

Me: “I can do that for you. May I ask why you’d like to cancel?”

Caller: “I don’t support companies that don’t support America. If they’re hiring out of America, then I don’t want to support them.”

Me: “All right, I’ll process that cancellation for you.”

Caller: “Am I calling to India?!”

Me: “No. I’m actually in Canada.”

Caller: “Oh, I love Canada! I do all my shopping there. Everything is so much cheaper!”

Now We Know Why Bob Retired

| Albuquerque, NM, USA | At The Checkout, Money, Uncategorized

Me: “Your total comes to $15.49.”

Customer: “Don’t I get a discount?”

Me: “Are you in the military or a member of our frequent shopper club?”

Customer: “I’m in the club. I shop here all the time.”

Me: “Great! I should be able to find you in our database and apply your discount. What is your last name?”

Customer: “Well I’m not in your computer but I know I get a discount. I shop here all the time and I’m a senior citizen.”

Me: “I’m sorry ma’am, we don’t have a senior discount, but I’d be happy to help you join our frequent shopper club.”

Customer: “You don’t have a senior discount?!” *she turns to an older couple in line behind her* “Did you hear that? These
people don’t respect the seniors in this community! This is outrageous! I shop here all the time. I’m a senior. I should get a discount. Let me talk to Bob!”

Me: “I’m sorry ma’am, Bob retired 4 years ago.”

Customer: “Okay, well then I need to speak with Claudia. She and I are very close.”

Me: “I’m sorry, I’m not familiar with a Claudia.”

Customer: “Well, you need to ask someone who’s not new.”

Me: “Well, I’ve been here three years, but let me check.”

(I call my manager, who’s been here forever.)

Me: "I’m sorry ma’am, but I just spoke with my manager, and she said that Claudia passed away in 2005."

Customer: “She’s dead?”

Me: “Yes.”

Customer: “Well, do I get a discount? I shop here all the time!”

In Real Hot Sauce Now

| London, UK | Criminal/Illegal, Food & Drink, Top

(I walk in and stand in a line. I’ve been there for all of five seconds before a man runs in, elbows his way to the front of the queue and slams a burger in front of the cashier. She is a young teenager.)

Customer: "You f***ing b****! How many f***ing times do I have to tell you no f***ing sauce?!"

Cashier: *smiling all the way through the exchange* "I’m sorry sir, what seems to be the problem?"

Customer: "You f***ing up my burger! I want a refund now!"

Cashier: "Certainly, sir! Do you remember what time you came in at?"

Customer: "How am I supposed to f***ing know? You’re the one who took the d*** order!"

Cashier: "I’ll have a look, sir, if you give me one moment."

(She taps her screen, all the while being yelled abuse at by the customer. All the other customers have since cleared out, except for me. I motion to the cashier that I’ve called the police.)

Cashier: "Hm…oh, is this your order?” *rattles off a few items*

Customer: "Yes, that’s my d*** order! Now give me my f***ing refund!"

Cashier: "Certainly, sir, let me just authorise that for you."

(She taps on her screen some more and swipes a card a few times.)

Customer: "F***ing hurry up, you b****! My f***ing dinner’s getting cold!"

Cashier: "My apologies sir, give me one moment. Would you like me to give you a fresh order?"

Customer: "You’d better, you b****!”

Cashier: *hands customer his refunded money* "Okay, it’ll be three minutes to cook your order so if you’d like to sit down-"

(At this point the man throws the money he’s just been given at the cashier and screams abuse at her. She picks up the change and counts it.)

Cashier: "Your change comes up to £3.71, which is just enough for another meal. Which one would you like?"

Customer: "Would you just hurry up and give me my d*** food! Are you f***ing simple or something?”

Cashier: "No, just distracting you ’till the police get here."

(Two uniformed police officers walk in and take the man away, who is still cursing. The manager walks out of a side room which he has been hiding in–he’s about thirty and male–and offers her a promotion on the spot. She promptly tells him that she’d rather die than be spineless like him and quits. She then pockets the change, grabs most of the food on display and leaves, but not before thanking me and sharing half the food with me.)

Mothers Can Be A Daily Grind

| New Hampshire, USA | Family & Kids, Uncategorized

(We were giving away free packages of instant coffee for promotional reasons. Each package was about the size of a sugar packet.)

Customer: "What’s that?"

Me: "It’s a free package of instant coffee. Would you like one?"

Customer: "How does it work?"

Me: "Just put it in a cup, and mix it with water."

Customer: "Is the cup, and water inside the package?"

Customer’s Mother: "You’re a moron."

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