The Cup Is Half Empty Kinda Guy

| Norway | Liars & Scammers, Money, Uncategorized

(The chain we are a part of has a free coffee/warm beverage deal if you buy a cup with their brand, new each year of course. A customer comes to cash registry with smoking hot cup of warm coffee and a candy bar. The cup clearly states it is from 2005.)

Me: “That’s [price] sir.”

Customer: *shouting* “What?! For one lousy candy bar? Are you insane?”

Me: “No sir, that’s for the candy bar, and for the hot beverage.”

Customer: “This is a brand new cup! I bought it last week. Don’t try to rip me off!”

(I point out the 2005 and he stares blankly at me for a second.)

Customer: “But I have a gold card! I’m entitled to coffee all year long!”

Me: “No, sir, you’re entitled to one cup. If you lose the cup, or fail to bring it, then you must pay for it.”

Customer: “I shouldn’t have to pay for things that I buy!”

No Holding Back

| Webster, NY, USA | Bizarre, Musical Mayhem, Technology, Uncategorized

Me: “Thank you for calling [company] support, can I have your employee ID number, please?”

Caller: “Yeah, can you put me on hold?”

Me: “Excuse me?”

Caller: “I called before and complained about the awful hold music you guys use. I want to see if you changed it.”

Me: “Hold on just a minute.”

(I put the caller on hold for a minute.)

Me: “Hello, are you still there ma’am?”

Caller: “Yeah, I’m here.”

Me: “So is the hold music any less awful?”

Caller: “No, not really. Thanks.” *click*

Heartless & Toothless

| Wisconsin Rapids, WI, USA | At The Checkout, Religion, Uncategorized

(I am ringing up an older female customer’s order which includes several name brand toothbrushes. They ring up at $3.50.)

Customer: “Those toothbrushes should be 99 cents and buy-one-get-one-free!”

Me: “That price was actually for the store brand ones that were located right under these. The sale tag is displayed right above the item.”

Customer: “Well, I don’t want them, then. They were for the homeless at my church, and they don’t need toothbrushes if they cost that much!”

Intelligence Goes Into The Trash Can

| Chicago, IL, USA | Technology, Uncategorized

Customer: “I had something typed up that I was going to send you. Tell me, how do you find a file that you’ve lost on your computer? I know it’s on here somewhere, but I can’t find it.”

Me: “Oh, well, go to the upper right hand corner–”

Customer: “I’ve tried that! I couldn’t find the file!”

Me: “Hmm. Do you remember what the file name was?”

Customer: “I don’t think it had a file name!”

Me: “Well, did you save it as ‘Untitled’, then?”

Customer: “I don’t think I saved it…”

Should Have Paid Attention In School

| Illinois, USA | At The Checkout, Money, Uncategorized

(A customer places shoe boxes on the counter and stares at me.)

Me: “All set then?”

Customer: “Oh, yes. School.”

Me: *slightly confused* “Uh, yeah! Yeah I can’t believe school is starting already!”

Customer: *chuckles* “Heh… yeah. School.”

Me: *more puzzled* “Yeah, I know. So soon!”

Customer: “Where’s my 20% off?”

Me: “I’m sorry, ma’am?”

Customer: “Your website said if that if I said the word school in your store I get 20% off my purchase.”

Me: “I don’t think you read correctly, ma’am. We don’t have any sort of sale like that going on.”

Customer: “It says that if I say school I get a discount!”

Me: “I think you were supposed to text school and get a coupon code sent to your phone.”

Customer: “Well, school. Now give me my 20%.”

Me: “I’m sorry ma’am, I just can’t do that. We’re not running that kind of sale.”

Customer: “Well you should fix the internet, then! This is ridiculous!”

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