November Theme Of The Month: Black Friday!

Charged Up With Anger–If Nothing Else

| LaCrosse, WI, USA | Extra Stupid, Technology, Top

Me: “Thank you for calling [company]. May I have your first and last name, please?”

Caller: “You people sent me a broken phone! I just got this phone from you people Friday and have charged it all f****** weekend and when I take it off the charger, it just dies! I want my money back and you better give me a new phone!”

Me: “Well ma’am, it would be my pleasure to assist you in trying to troubleshoot–”

Caller: “I don’t want no damn troubleshooting! I want a new phone! Now!”

Me: “I’ll be more than happy to get you a new phone but I first need some numbers from inside your phone to process the request. Can you please remove the back of the phone and remove the battery for me?”

Caller: “D*** straight you’ll get me a new phone!” *noise of fiddling with the battery cover* “You people try to rip good folk off and squeeze every dime you leeching-” *pause* “Oh. My. God.”

Me: “Ma’am, you never placed the battery into the phone when you opened the box, did you?”

Caller: “Is that what the little black square thing is? Oh shucks, I’ll take care of it now. Bye!”

Don’t Ask For Chocolate Drops

| New Jersey, USA | Funny Names, Rude & Risque, Uncategorized

(A customer arrives at the drive-thru window.)

Customer: “I’m so sorry, I’m not sure what it is I want, but I know it’s flat and it has caramel and whip cream and it’s a cappuccino.”

Me: “I think I know what you want. It’s blended and frozen, like a milkshake but with coffee.”

Customer: “Maybe, I’m just not sure. I always get my granddaughter to order it for me because she speaks the coffee language.”

(This goes on until I convince her to just come to the window and describe it to me in person. One of my fellow baristas helps her to realize that she does, in fact, want what I think she wants).

Customer: “Yeah, one of those crappuccinos. That’s it…”

Candid Camera, Candid Answer, Part 2

| Indianapolis, IN, USA | Bizarre, Technology, Uncategorized

Me: “Hi, how may I help you?”

Customer: “I’d like to swap the hard drive from this old laptop into my new one.”

Me: “Okay, not a problem.”

(I ring her up and start work on switching the hard drives. I notice on the old laptop there is a band-aid over the webcam. After finishing work on it, the lady grabs the band-aid from the old computer and puts it over the web cam on the new one.)

Customer: “I put that there so they can’t watch me.”

Candid Camera, Candid Answer

The Truth Is A Bitter Pill To Swallow

| Vancouver Island, BC, Canada | Health & Body, Uncategorized

Customer: “Why isn’t my prescription ready yet?”

Me: “We’re trying to get in contact with your doctor because of a problem with the prescription. You’re profile says you’re allergic to penicillin. Is that correct?”

Customer: “Oh yeah, that stuff is real bad for me!”

Me: “The medication your doctor prescribed has penicillin in it, so we’re trying to get a hold of him to find out what he wants you to take.”

Customer: “Oh, well, he wants me to take the penicillin. That’s what he wrote down, right?”

Me: “Yes, but you said you were allergic to it.”

Customer: “But he’s a doctor, so he knows what’s best. If that’s what he wrote, then just give me that.”

Me: “Well, we’ll check with him first to make sure that it’s safe for you.”

Customer: “Of course it’s safe for me or the doctor wouldn’t have prescribed it! He probably just cured my allergies. Check my old prescriptions; I bet he prescribed me something to cure my allergy!”

Completely Immersed In The Lesson

| Frankenmuth, MI, USA | Family & Kids, School, Uncategorized

(I teach swim lessons but my shift hadn’t started yet so I am in normal clothes and standing behind the front desk.)

Me: “Hey guys, go ahead and get in, I’ll be in to teach in a few minutes.”

Mother: “ Who are you?”

Me: “Miss, your son’s swim teacher.  For the past 2 years.”

Mother: “Oh! I didn’t recognize you with clothes on!”