Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Motherly Advice To Mother
    (1,578 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Out Of Sight, Out Of Mind

    | San Francisco, CA, USA |

    (Note: We always give a proof to customers prior to printing to make sure they get what they want, then follow up with a phone call.)

    Me: “Hi, did you get the proof?”

    Customer: “Yes, go ahead and run the job.”

    Me: “Okay. Thanks.”

    (I print her stuff and have it delivered. She calls about an hour later.)

    Customer: “I got my stuff but it’s wrong!”

    Me: “What’s wrong with it?”

    Customer: “The color’s all wrong!”

    Me: “But I printed them exactly like the proof! Didn’t you say you got the proof and you approved it?”

    Customer: “I’m supposed to LOOK at the proof?!”

    Fibbing Fail

    | Denver, CO, USA | Top

    Me: “Hi, how can I help you?”

    Customer: “I need to return this d*** camera.”

    Me: “Sure, was it not working?”

    Customer: “I just don’t want it, okay?”

    Me: “Okay. Have you opened the box yet?”

    Customer: “Why does that matter?”

    Me: “Well, as the sticker on the box says, if the box is opened and you return it, I have to charge you a restocking fee.”

    Customer: “Oh. No… no, it hasn’t been opened.”

    (I look and the box has been clearly opened, with a torn seal.)

    Me: “Uh… are you sure it hasn’t been opened?”

    Customer: ¬†”LOOK! ARE YOU CALLING ME A F***ING LIAR? Where is your manager?¬†I spend hundreds of thousands of dollars here and this is how I’m treated?!”

    Me: “Ma’am, if you just–”

    Customer: “THESE PEOPLE CALL CUSTOMERS LIARS! DON’T SHOP HERE!”

    Me: “Ma’am, I believe you! I will return it!”

    Customer: “That’s right you will!”

    Me: “Can I see your receipt?”

    Customer: “It’s in the box.”

    He’s Gonna Need A Huge Courtroom

    | Boise, ID, USA |

    (Note: I’m calling to renew magazine subscriptions.)

    Me: “Hello, may I speak with ***?”

    Customer: “This is him, and you know… I’ve gotten five calls from Boise Idaho today!”

    Me: “So sorry, but I assure you it wasn’t us. Our system only calls once per day.”

    Customer: “Do you work for them! Do you work for Boise Idaho?”

    Me: “Yeah, I guess. But there are a number of call centers here in Boise. Maybe one of them called you?”

    Customer: “No! It was Boise Idaho! You know what? This is what’s going to happen… let me have your name!”

    Me: *gives name*

    Customer: “Well, son, you are now involved in a lawsuit! I am suing Boise Idaho and everyone who works for Boise Idaho!”

    Me: “… Are you serious?”

    Customer: “Yes! I get calls all the time from Boise Idaho and I’m sick of it! I’m on a do not call list!”

    Me: “Well, you subscribed to this magazine, so the list doesn’t apply. However, I can put you on our system’s do not call list and we will never bother you again.”

    Customer: “This is so illegal. I’m taking your job and suing Boise Idaho!”

    Me: “I wish you the best of luck in suing Boise, Idaho sir, I really do.” *click*

    Equal Opportunity Intolerance

    | Ann Arbor, MI, USA |

    (At our credit union, we have one teller with a neurological disorder that causes a constant, but mild tremor in her hands.)

    Customer: *shouts across the lobby* “Hey, you, are you the manager?”

    Me: “Yes.”

    Customer: “Then get your a** over here!”

    Me: “Okay, what seems to be the problem?”

    Customer: “This woman is sitting here shaking in her g**d*** boots waiting on me and son because we are [race].”

    Me: “Ma‚Äôam, I assure you she is not shaking because you are [race]. She is treating you the same way she treats every member.

    Customer:¬†”NO!” *points at teller* “You are a racist! I have never seen someone so scared of [race]. This is blatant discrimination!”

    Teller: “Ma‚Äôam, I have an illness that causes me mild tremors. It has nothing to do with you.”

    Customer: “Well, I feel like I am being discriminated against. If you really do have an illness there should be a sign over your window telling people about it so they can avoid coming to your window so they don‚Äôt get scared and upset.”

    Me: “Now that would be discrimination, right?”

    Customer: *storms off*

    The Lights Are On But Nobody’s Home

    | Bay Area, CA |

    Client: “I need to see if I can get a settlement advancement because I only have enough money to pay my rent or electricity bill.”

    Me: “I will talk to the adjuster and see if we can get an advancement, but they don’t have to give you one and we can not force them.”

    Client: “That’s great, thank you… but which bill should I pay?”

    Me: “I am not going to tell you what to do, but let me ask you this: what good is electricity if you do not have a place to live?”

    Client: “So, which bill should I pay then?”

    Me: “… Really?”

    Page 1,870/2,124First...1,8681,8691,8701,8711,872...Last