Scratching Is Believing

| Melbourne, Australia | Uncategorized

(A customer appears at my elbow and grabs my arm.)

Customer: “You’re wearing too much make-up!”

Me: “I’m not wearing any makeup. I just have chap stick on my lips.”

Customer: “I don’t believe you!”

(Suddenly, the customer scratches her nail down my cheek and checks under it for make-up.)

Customer: “Oh, I guess you’re not. You have lovely skin.” Walks away*

(Her scratch left a huge red mark on my lovely skin that was still clearly visible three days later.)

Cereal Alcoholic

| Manitoba, Canada | Uncategorized

(It is 9 AM. I am serving a mother and her young son.)

Me: “Can I get you anything to drink while you’re looking at the menus?”

Mom: “What’s in a Roy Rogers?”

Me: “Grenadine and coke.”

Son: “I want that!”

Mom: “No, you can’t have coke for breakfast!” *to me* “Can you make it with sprite instead?”

Seriously Bad Hair Day

| Melbourne, Australia | Uncategorized

(It’s 10pm we are in the final motions of locking up, registers closed and lights off. I’m just locking the door.)

Customer: *runs up in a panic* “Oh no! You are closed? It’s an emergency! I really need to buy one thing!”

Me: “Sorry, we’re closed. Maybe you could come back in the morning.”

Customer: “No! I can’t wait that long-this is an emergency! Please help me!”

Me: “OK, I suppose I can help you quickly for an emergency. Do you need antibiotics or paracetamol or something?”

Customer: “I need a packet of hair pins!”

Photo Incognito

| Ottawa, ON, Canada | Uncategorized

Me: “How can I help you, ma’am?”

Customer: “My daughter’s passport photo was just rejected.”

Me: “Did she take it here?”

Customer: “No, it was taken at [other location].”

Me: “What can we do for you then?”

Customer: “It needs to be retaken!”

Me: “Well, if you would like to have your daughter come in we will be happy to take it for her.”

Customer: “She has to be here?”

The Problem Was Licked

| Albuquerque, NM, USA | Uncategorized

(I am troubleshooting with a customer. I notice the liquid damage indicator is red, which means it has been exposed to liquid.)

Me: “I’m sorry, but your warranty is void since the phone has been exposed to liquid.”

Customer: “No, it hasn’t! I’ve never dropped it in water.”

Me: “Well that sticker only turns red when its been exposed to moisture.”

Customer: “Well then, of course it’s red. I licked it!”

Me: “Unfortunately, that would count as liquid damage.”

Customer: “That’s stupid! I just wanted to see if it really works!”

Page 1,862/2,466First...1,8601,8611,8621,8631,864...Last