Cause Of Bad Education Is Ap(parent)

| Melbourne, Australia | Uncategorized

Patron: “Why won’t my library card work?”

Me: “Let me see. Okay, you have $30 in fines on your card. You won’t be able to use it until those fines are paid.”

Patron: “I wanted to get some books for my daughter.”

Me: “I’m sorry. Until the fines are paid, you can’t use the card.”

Patron, to daughter: “Come on honey, let’s go home. The lady doesn’t want you to learn anything today.”

This Is Why We’re In A Recession, Part 11

| England, UK | Uncategorized

Me: “That will be [total].”

Customer: “Okay.”

(The customer puts in their debit card.)

Me: “Would you like cash-back?”

Customer: “Yes. I would like £10, please.”

Me: “Okay. Enter your pin, please.”

(The customer enters his pin. We wait for it to be verified.)

Customer: “I have a question. What is cash-back?”

Related:
This Is Why We’re In A Recession, Part 10
This Is Why We’re In A Recession, Part 9
This Is Why We’re In A Recession, Part 8
This Is Why We’re In A Recession, Part 7
This Is Why We’re In A Recession, Part 6
This Is Why We’re In A Recession, Part 5
This Is Why We’re In A Recession, Part 4
This Is Why We’re In A Recession, Part 3
This Is Why We’re In A Recession, Part 2
This Is Why We’re In A Recession

How To Connect To The Printernet

| Bismarck, ND, USA | Uncategorized

(A customer calls in complaining that her internet wasn’t working. I begin walking through the troubleshooting steps.)

Me: “Is the modem plugged into the power outlet?”

Caller: “Yes.”

Me: “Is the modem connected to the cable jack? And, are the lights all on it?”

Caller: “Yes.”

Me: “And the modem is plugged directly into the computer?”

Caller: “Yes, with a USB cable.”

(About ten minutes pass of me trying to figure out the problem, to no avail.)

Caller: “I don’t understand it! Everything is plugged in right, the cable is connected to the modem, and the modem is plugged into the printer!”

Me: “Wait, the printer?”

Caller: “Yeah, it’s plugged into the printer. The printer is plugged into the computer so it will go through it.”

Through The Looking Staff

| Melbourne, Australia | Uncategorized

(I am standing next to the counter. A customer walks right up close to me, looking at me intently.)

Me: “Hi, how are you today?”

Customer: “What?! I don’t want to talk to you! I just wanted to look at you!”

Their Statement Speaks Volumes

| OH, USA | Uncategorized

Me: “Thank you for calling [company]. How can I assist you today?”

Customer: “I can’t get the volume on my phone to go up.”

Me: “Okay, I can assist with that. See the buttons on the left side of your device?”

Customer: “Yeah.”

Me: “You push them in the up direction.”

Customer: “Oh, okay!”

(I hear some rustling around.)

Customer: “I can’t seem to get them off. Isn’t there some way for you to turn it up from there?”

Me: “No, I’m sorry. The only way you can turn up your volume is by pushing those buttons. They are the volume buttons.”

Customer: “Is there a supervisor I can speak to? I think they can turn my phone up for me.”

Related:
Their Question Speaks Volumes

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