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    Inconvenience Saves The Day

    | London, UK |

    Me: “Thank you for calling **** Pay Per View, this is **** speaking. How can I help you?”

    Customer: “Uh, yeah…I, uh, used up all my credit, and I need you to give me some more.”

    Me: “You can purchase credit on our website, or through the automated system on the phone. Would you like assistance with either of those?”

    Customer: *yelling* “NO! WHAT ARE YOU SAYING?! YOU SAYING I’M STUPID?!”

    Me: “Um, no…I was just offering to–”

    Customer: “WELL, NOW I WANT IT FREE! I DEMAND ¬£20 FREE CREDIT!”

    Me: “I can’t just hand out free credit like that, that’s not how it works. If you have a complaint, I can transfer you to that department–”

    Customer: “NO!” *suddenly quiet* “Where is your office located?”

    Me: “We’re in ****.”

    Customer: “RIGHT! I’M GONNA COME DOWN THERE AND F*** YOU UP! I KNOW YOUR NAME, F***HEAD! I’LL F***ING FIND YOU!”

    Me: “…”

    Customer: “Wait, where is ****, exactly?”

    Me: “Um…about an hour out of the city by bus or car.”

    Customer: “What?! Really? That far? Nah…I’ll probably leave it so. Thanks anyway. Bye.” *hangs up*

    Homework For Super Villainy 101

    | Salt Lake City, UT, USA |

    Customer: *on the phone* “Yeah, I found you guys on Google. I’m trying to find a laser gun that, you know, you can shoot a plane down with?”

    Me: “Um…we sell laser printer cartridges, not lasers…”

    Customer: “Oh…I guess I couldn’t really throw a cartridge that far at a plane, huh?”

    Me: “Uh…no?”

    COD 4: Trout At War

    , | London, UK |

    (I witnessed from one of the checkout lines.)

    Customer: “Do you have COD 4?”

    Employee: “Call of Duty 4? Yes we–”

    Customer: “No, no, no, not Call of Duty 4. COD 4!”

    Employee: “Sir, COD 4 stands for Call of Duty 4…”

    Customer: “No, it doesn’t! The customer is always right! Now bring me a copy of COD 4 right now!”

    And Her Roots Were Blonde

    | Terrace, B.C., Canada |

    (I’m working a graveyard shift, it’s 3:00 AM, a girl comes in, obviously more than mildly inebriated.)

    Customer: “Ummmm… so, I came in here an hour ago, and bought a Pepsi, and I like, took a drink of it just now, there was like, a hair in the Pepsi. Can I get another one for free?”

    Me: “Do you mean there was a hair in the bottle when you drank it?”

    Customer: “No, um, like, I took a drink, and one of my hairs got in my mouth at the same time, and I guess I bit it off and drank it too, and that was really gross so I like, threw the Pepsi away.”

    Me: “So you swallowed your own hair, and you want me to pay for your Pepsi to make up for it?”

    Customer: “Exactly! I’m sooooo glad you understand me!”

    Me: “Um, no. You’re gonna have to pay, actually.”

    Customer: “Aww, I knew that wouldn’t work. I /told/ him that wouldn’t work. He like, told me I was cute enough that you’d give me free stuff, but I knew it wouldn’t work. Oh well, I’ll pay, I guess!”

    (She goes to the cooler and starts tapping on the lids of various bottles with her finger, before deciding on one half-way back on the rack, requiring her to take a dozen bottles off before getting to hers, and coming to the counter with it, leaving the rest on the floor.)

    Me: “Um… what were you doing?”

    Customer: “Checking for a fresh one! They like, sound different! You work here, you should totally know that! You’re not very good at your job, are you?”

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    Well, That Narrows It Down

    | St. Louis, MO, USA |

    (The guy asks for a couple of beef brisket sandwiches, but has not specified the type of bread.)

    Me: “Sir, what type of bread would you like with your sandwiches?”

    Customer: “Uhhh…”

    Me: “We have wheat, rye, white, sourdough, 9 grain…”

    Customer: “Do you have that one, you know, the square kind?”

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