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  • Had It Up To Their Neck With Bad Customers
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    Not. Funny.

    | Viera, FL, USA |

    (I am folding clothes when I am approached by an angry looking customer. I turn to her, and she lowers her voice to almost a growl and narrows her voice.)

    Customer: “I hate this store. I hate you because you work in it. I’m going to take it out on your family and kill them all.”

    Me: *alarmed*

    Customer: *glares

    Me: “Is there anything…”

    Customer: “HA! HA HA HA! FOOLED YOU! You should have SEEN your face! Got you!” *strolls off*

    Just Tell ‘Em What They Want To Hear

    | Lake Louise, Alberta, Canada |

    Me: “Hello, and welcome to ***** Hotel. How was the drive up here?”

    Wife: “Oh, it was stunning! I have never seen such beautiful trees, and the water, such a pretty color in the lake!”

    Husband: “It was a very nice drive indeed.”

    Me: “Well that’s great, we pride ourselves on our natural beauty here in Canada. Can I get your names for your reservation?”

    Wife: “Yes, indeed. Here you go.”

    (She hands me her confirmation sheet.)

    Wife: “Can you tell me though, how do you get the water in Lake Louise that turquoise color?”

    Me: “I’m sorry? What do you mean?”

    Wife: “Well the water is so clear, but it’s green, it looks like the ocean. Do you paint the bottom that color?”

    Me: “Oh no, the water has a green color because of the copper minerals in the water. When they oxidize, that’s why it looks like the ocean.”

    Wife: “Oh, that’s crazy! Everybody knows copper is brown like a penny, not green. It’s painted, isn’t it?!”

    (I tried to explain for quite some time that we don’t dye the water, and that copper is the reason it looks blue-green.)

    Wife: “Well there is no way that its natural! ”

    Me: *getting annoyed* “Yes, we drain the lake and paint the bottom of the lake at night.”

    Wife: “See, was it so hard to tell the truth?” *walks away*

    My manager: “You know, I should fire you for that… but I think I would have done the same thing.”

    Bison Wings Has An Interesting Ring To It

    | Calgary, Canada |

    Client: “I need a flight.”

    Me: “Sure, ma’am. Where to?”

    Client: “Bison.”

    Me: ¬†”Um… okay, ma’am. And that is?”

    Client: “In the US.”

    Me: “Sure… and what state?”

    Client: “I am not sure, but I need one leaving Friday.”

    Me: “Sorry, ma’am, but I can’t find any flights to Bison.”

    Client: “It’s a BIG place. ”

    Me: “Do you mean Buffalo, New York?”

    Client: “We don’t call them BUFFALO anymore.”

    Me: “Ma’am, they didn’t change the name of the city.”

    I Know You Are But What Am I

    | Sydney, Australia |

    Debtor: “It’s not my fault the payment didn’t go through, your system
    stuffed up.”

    Me: “No it didn’t, the message from the bank we have here clearly states ‘Invalid Transaction’.”

    Debtor: “No, it doesn’t.”

    Me: ” Actually, it does. I see here your credit card has expired.”

    Debtor: “No, it hasn’t.”

    Me: “I mean, the one we have on file. I can update this right now.”

    Debtor: “It’s not my fault. You refused the payment.”

    Me: “The bank, your financial institution, reversed the payment.”

    Debtor: “No, they didn’t.”

    Me: “Yes, they did. Why would we refuse a payment? Your bank reversed it. We need to update those details.”

    Debtor: “No, you don’t.”

    Me: “Please stop simply contradicting me.”

    Debtor: “I’m not contradicting you.”

    Me: “Yes, you are.”

    Debtor: “No I’m not!”

    Me: *eyetwitch

    She Said, He Said

    | Fairfax, VA, USA | Top

    (I’m the electronics specialist at my store, and all electronic products go through me at some point before they are put out on the floor.)

    Customer: “Hi, I’m looking for a video game for my son. Can you find someone to help me with that?”

    Me: “Oh, sure. Which game system did you want it for?”

    Customer: “Oh no, not you. Can you find someone else? ”

    Me: “Well, there’s nobody else in this department right now who has access to the video games. It’s gonna have to be me.”

    Customer: “I mean, you’re a GIRL. What do you know? I demand that someone with more… well, I want a guy to help me. I’ll wait.”

    Me: “Sure… I’ll call someone to come over.”

    (I call over my male co-worker on the walkie who arrives about ten minutes later. My coworker gives me a weird look.)

    Coworker: “Okay… what did you need, sir?”

    (The customer starts rattling off a ton of technical questions about the compatibility of certain games and accessories, as well as questions about the content of each game.)

    Coworker: “Uhh… I don’t really know. You should ask her. She IS the Electronics Specialist…”

    Customer: “WHAT?! HOW?! She’s… a… GIRL! Well, I still want you to help me.”

    (My coworker and I follow this customer around for about 20 minutes as he asks questions to my coworker, who in turn asks ME. When I answer, the customer tunes out, so that my coworker has to repeat what I said.)

    Customer: “Now, was that so hard?”


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