Featured Story:
  • A Caffeinated Christmas Miracle
    (2,968 thumbs up)
  • Mmm, Moisturizer

    | Denver, CO, USA |

    Customer: “Excuse me, I’d like to return this lotion. It gives me a rash.”

    Me: “Sure, no problem.”

    (The customer hands me her used lotion. Half the bottle has been used up.)

    Customer: “What do you do with the returned lotion?”

    Me: “Well, since this is used, I have to mark it out and throw the product away.”

    Customer: “Like, in the garbage?”

    Me: “Yeah.”

    Customer: “But there are starving children in China!”

    I Hate It When I Miss Kilometer-Wide Spaceships, Too

    | Calgary, AB, Canada |

    Customer: “Excuse me, I was just wondering…I see some signs out there on the front door that say ‘Theaters For Humans Only.’ Can you tell me what those are?”

    Me: “Oh, those are some promotional signs for an upcoming movie, District 9. They’re designed to look like real warning signs as part of a viral marketing campaign.”

    Customer: “Oh, cool! So what’s the movie going to be about?

    (I explain the overall plot to the customer. Halfway through, her boyfriend returns from the restroom and listens quietly while I finish explaining.)

    Me: “…so the aliens land in South Africa, and they end up becoming like refugees.”

    Customer’s boyfriend: *completely serious* “Wait, hang on a second…so are the aliens real?!”

    Me: “Oh, no. It’s the plot to this movie called District 9.”

    Customer’s boyfriend: “Oh, good! I thought there’d been some news report and I’d missed it or something. Wouldn’t want to feel silly!”

    No Ifs, Ends, Or Butts

    , | Kansas City, MO, USA |

    Me: “Thank you for calling [insurance company]. How may I help you?”

    Customer: “Yes. I need to know if my insurance covers a butt indent.”

    Me: “I’m sorry…could you say that again?”

    Customer: “I need to know if my car insurance covers a butt indent. There’s one on the hood of my car. What is that covered under and how much is my deductible?”

    Me: “Um…do you know how it got there?”

    Customer: “No. It looks like a small butt, though.”

    Me: “Well, I can’t tell you what it would be covered under until I know how it got there. Do you know if it was the result of a collision or not?”

    Customer: “What?”

    Me: “You have two different deductibles for your comprehensive coverage and your collision coverage. Do you know how the…butt ended up there? ”

    Customer: “No, but it’s a small butt on the hood of my car!”

    Me: “Well, your comprehensive deductible is $250 and your collision is $500. Would you like me to submit a claim and let the claim adjuster handle it from here?”

    Customer: “Oh no! I don’t want to make a claim. I was just wondering if it would be covered if I wanted to file one. Thanks!” *hangs up*

    Identity Bereft

    | McAllen, TX, USA |

    Caller: “What is your name?”

    Me: “Jennifer.”

    Caller: “Jonathan?”

    Me: “Jennifer.”

    Caller: “Jonathan?”

    Me: “JENNIFER.”

    Caller: “Jonathan?”

    Me: *giving up* “Yes, Jonathan.”

    Caller: “But that’s a boys name!”

    Me: “Yes, yes it is…”

    Dr. Jekyll And Mrs. Hyde, Part 2

    | Victoria, BC, Canada |

    (I’m ringing up a sweater for a customer at the till.]

    Customer: “This isn’t for me. It’s for that homeless guy across the street.”

    Me: “That’s very kind of you, ma’am.”

    Customer: “I know! It’s important to give back to the less fortunate.”

    (As I’m finishing with the transaction, she’s glances around the store.)

    Customer: “Wow, it’s pretty dead in here.”

    Me: “Yeah, we get a slow day every now and again.”

    Customer: “Well, I know that. I figured there would be a lot of people cashing their welfare cheques today.”

    (I’m not sure what to day to that, so I finish the transaction. As I’m putting the sweater in the bag with the rest of her items…)

    Customer: “Woah! Put that in a different bag, please. I don’t want that bum’s sweater touching my stuff!”

    Related:
    Dr. Jekyll And Mrs. Hyde

    Page 1,708/2,215First...1,7061,7071,7081,7091,710...Last