OCD Is Under-appreciated

| Cambridge, MA, USA | Books & Reading

Customer: “Your books are out of order.”

Me: “Yeah, sorry about that. Sometimes people take books off the shelf then don’t put them back exactly where they were. Did you need help finding something?”

Customer: “No, the order’s just wrong.”

Me: “Okay, thanks for letting us know.”

Customer: “Would you like me to fix them for you?”

Me: “That’s really not necessary. Thank you, though.”

Customer: *pause* “Can I sort them for you?”

Me: “Um, if you really want to, I suppose.”

(To my surprise, the customer actually sorted everything!)

E Is For Close Enough

| Davenport, IA, USA | Family & Kids

(Overheard in the video game section of a toy store.)

Kid: “That’s the game!”

(The father picks it up to read it as his child waits impatiently.)

Kid: “That’s the one! Let’s go!”

Father: “Hang on. I need to see if this is the right game for you.”

Kid: “But it’s rated ‘E!’ ‘E’ stands for ‘Anybody!'”

Separate, But (Not) Equal

| Wisconsin, USA | Hotels & Lodging

(I am explaining our different room types to someone who has never stayed with us. The hotel I work for is very small and has a different name for many suites.)

Me: “And lastly, we have our Supreme and Premiere suites, which are our largest units.”

Customer: “What’s the difference?”

Me: “They are exactly the same, except the Supreme is on the left side of the hall and the Premiere is on the right side.”

Customer: “What’s the price difference?”

Me: “They cost the same.”

Customer: “Which one is better?”

Me: “They are exactly the same.”

Customer: “But which one is better?”

Me: “They are the same. Just opposite sides of the hall.”

Customer: “Just tell me which one is better, dear.”

Me: “The Supreme?”

Customer: “Thank you! You’ve been such a sweetheart!”

Ignoring The Signs

| Duluth, MN, USA | Uncategorized

(Note that I wear hearing aides, but I don’t understand more than one phrase of sign language. However, I do quite well if someone is facing me.)

Me: “Are you finding everything okay?”

Customer: “Actually I need some help. I’m looking for–” *turns away while mumbling*

Me: “Ma’am, can you face me and repeat that? I have a minor hearing problem, and you won’t have to repeat yourself so much if you face me.”

Customer: “Oh! Would signing be easier?”

Me: “Actually, I don’t speak a word of sign, so if–”

Customer: *signs*

Me: “Ma’am, I actually don’t–”

Customer: *continues signing*

Me: “Ma’am, I really don’t understand what you’re saying. If you could please just tell me what you need, I can help you easier.”

Customer: *still signing and not saying a word*

Me: *in sign language* “I don’t understand sign language.”

Customer: “Well, why didn’t you say so?”

Sandwich Privileges Now Revoked

| Berkeley, CA, USA | Food & Drink

(A customer has just ordered a sandwich and has moved over to stand near the pickup counter.)

Me: “Medium mocha on the bar!”

Customer: “Is this my sandwich?”

Me: “Um, no. Large latte!”

Customer: “Is this my sandwich?”

Me: “Still no.”

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