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    Power Struggle

    | South Carolina, USA |

    (A customer calls in complaining how his service is out.)

    Me: “Are there lights on your modem?

    Caller: “No.”

    Me: “Can you check to see if the power cable is plugged in, or the power turned on?”

    Caller: “I am standing knee-deep in water and you want me to check for a power cable?!”

    (It turns out he had been calling from an area that had been hit by a hurricane.)

    Bus(ted)

    | Toronto, ON, Canada |

    (A woman enters the bus with her son.)

    Me: “Excuse me, ma’am. Your son didn’t pay the fare.”

    Customer: “But children are free!”

    Me: “No, ma’am. Children’s fare is currently at seventy-five cents.”

    Customer: “Well, I’m not paying that! It’s free!”

    Me: “I’m sorry, ma’am, but you’ve been misinformed. Children still have to pay a fare to ride the bus.”

    Customer: “No they don’t! You’re just trying to scam me!”

    Me: “The fare box is locked, and is only accessed at the end of my shift, when I’m long gone.”

    Customer: *pointing to the fare box* “You’re lying! This thing opens right up!”

    Me: “If you can open it, your son can ride free.”

    (The customer proceeds to struggle with the box for some minutes.)

    Customer: “Seventy five cents, you said?”

    Obviously Dog People

    | New Jersey, USA |

    (I’m partway through a phone conversation with a client.)

    Me: “Okay, and how many people live in your house?”

    Client: “Me, my wife, and our two dogs.

    Me: *laughs* “Alright then, sir, so it’s two people, yes?”

    Client: “…and my two dogs.”

    How About Some Dessert Instead

    | Ireland |

    (I have a table of four foreign business-men. One of them looks very sad.)

    Sad customer: “And also, you bring me tea because this country is very cold and I am sick.”

    Me: “I’m sorry you’re not well. Of course I’ll bring you some tea.”

    Sad customer: “…and then you marry me, because no-one will marry me.”

    Also seen on: Not Always Romantic

    Just Plane Unreasonable

    | Winston-Salem, NC, USA |

    Me: “Hi, this is [airline] calling to inform you that your flight as been canceled for tomorrow. I’m sorry to tell you that the next available flight we have is Monday.”

    Customer: “What! How can that be? Why are you just now canceling the flight?”

    Me: “Well, sir, due to the weather disruptions, we had to cancel your flight for the safety of the passengers and crew.”

    Customer: “This is ridiculous. You should have canceled this flight back in September!”

    Me: “Sir, we didn’t know the weather would be bad in September.”

    Customer: “I demand you send me your private plane to take me to Fort Lauderdale immediately!”

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