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  • Had It Up To Their Neck With Bad Customers
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    It Burns When I Download

    | Spokane, WA, USA |

    Caller: “I’m having trouble downloading pictures in your program. ¬†My camera doesn’t appear in the list.”

    (I ask him some questions and determine that his camera is not compatible with our software.)

    Me: “I’m sorry, it looks as though you’ll have to download your pictures using the software that came with your camera. ¬†What program do you normally use?”

    Caller: “Chlamydia.”

    Me: “I’m sorry, what was that?”

    Caller: “I usually download my pictures in Chlamydia.”

    Me: *stifling laugh* “Go into your start menu and read me the name of the program very carefully.”

    Caller: “Ok, it says cam-ee-dee-uh.”

    Me: “Oh, Camedia…”

    (I keep it together and manage to wrap up the call.)

    Me: “Thank you for calling *** technical support. Is there anything else I can do for you?”

    Caller: “Nope, I’ll just dowload my pictures in Chlamydia then. Thanks!” *click*

    A Penny Saved Is A Penny Spurned

    | Charlotte, NC, USA | Top

    (I worked at a upscale grocery store. We had recently ordered new price labels for the shelves and some of them had come in with the wrong price. We had turned these tags backwards on the shelves so that they could not be seen by the customers to prevent confusion.)

    Customer: “Excuse me, son.

    Me: “Yes ma’am, how can I help you?”

    Customer: “The milk is marked a different price than this tag says.”

    Me: “I am sorry about that ma’am, those are new tags and some of them have old prices on them. If you give it to me I’ll take care of it.”

    (Customer hands me the tag, I place it on the mount backwards so it cannot be read without removing it.)

    Customer: “What are you doing?”

    Me: “We have been placing all the incorrect tags backwards on the shelves so that when the manager does his walk around he can know which ones he needs to re-order.”

    Customer: “Well it was like that before. That’s why I turned it around.”

    Me: “Ahh… I’m sorry for the confusion. These tags are backwards because they are incorrect. The price marked on the items is the correct one.”

    Customer: “But I want the price on the tag, it’s less.”

    Me: “Ma’am there is only one cent difference.”

    Customer: “Yes, and I want it for the cheaper price.”

    Me: “I’m sorry, ma’am I am only a clerk, I can’t change the price for you. If you would like, I can get the manager.”

    Customer: “This is ridiculous! You have to give me the cheaper price. I can’t afford to be nickel and dimed by you thieves.”

    Me: “Ma’am, as I told you, I will get the manager and he can give you the discount.”

    Customer: “Good, cause I can’t afford to pay the higher price.”

    (Manager has hear the commotion and walks up behind the customer.)

    Manager: ¬†”Ma’am, is there an issue?”

    Customer: “Yes, your clerk is trying to charge me more for this than the tag says it should cost.”

    Manager: “Ma’am, that tag was reversed because it was incorrect. How much is the difference so I can tell the cashier when you check out?”

    Customer: “The shelf says $2.12, but the bottle says $2.13.”

    Manager: “You called me over here over one cent? You have $400 worth of steaks in your cart, and you call me over here because you have to pay one cent extra for your milk?”

    Customer: “Yes.”

    (Manager hands the customer a penny and walks off.)

    Me: “Have a nice day, ma’am.”

    A Bag Of Chipocrisy

    | Canton, MA, USA |

    Customer: “Excuse me, do you work here?”

    Me: “Yes miss, what can I help you with?”

    Customer: “I just found this opened bag of chips sitting on the counter.”

    Me: “Oh, thank you, I’ll take that.”

    Customer: *still holding the bag* “Isn’t it so inconsiderate of people to just open up the food and eat it in the store?”

    Me: *laughing* “Yeah, it really is.”

    Customer: “Oh well, here you go.”

    (She then sticks her hand in the bag, pulls out a handful of chips, hands me the bag, and then walks away.)

    Me: “…”

    Methinks His Digital Mistress Was Sabotaged

    | Muskegon, MI, USA |

    Customer: “My husband spilled a milkshake on his laptop’s keyboard.”

    Me: “Okay, well it appears that you have our accidental service plan, so let’s get you squared away and get this laptop fixed.”

    Customer: “Oh, that’s great! when will it be back?”

    Me: “Two to four weeks.”

    Customer: “Oh, that’s not good.”

    Me: “Why?”

    Customer: “Do you give loaners?”

    Me: “No, I’m afraid we do not.”

    Customer: “Great! You mean he wont be able to watch his porn then?!”

    Me: *blank look*

    He’ll Raise The Dead And Validate Your Parking

    , | Toronto, Ontario, Canada | Crazy Requests, Health & Body

    (A woman comes in to my clinic with her 6-year-old daughter and approaches the receptionist.)

    Customer: “Hi, I need my daughter’s eyes fixed.”

    Employee: “Sorry?”

    Customer: “My daughter. She’s blind. I need you to fix it.”

    Employee: “Oh, um…is she totally blind? Can’t see a thing? How about light?”

    Customer: “No, she’s completely blind.”

    Employee: “I’m sorry ma’am, I don’t think we can help you. How long has she been this way?”

    Customer: “Oh, all her life. She was born blind.”

    Employee: “…why didn’t you look for help earlier?”

    Customer: “DON’T TELL ME HOW TO RAISE MY CHILDREN, MISSY!”

    (After listening in on the conversation, I decide step in.)

    Me: “Is there a problem here?”

    Customer: *pulls her daughter’s arm* “Yes. My daughter is blind and you need to fix it.”

    Me: “Ma’am, I’m sorry, but there’s really nothing we can do. We don’t treat things like that here.”

    Customer: “NO! You call yourself an eye doctor! You must be able to fix her, and you WILL!”

    Me: “Like I said, I can’t do that.”

    Customer: “Well, god**** you all to h***! I’m going somewhere that will actually help us!”

    Me: “Ask Jesus, I heard he was good at that.”

    Customer: *storms out*


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