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    Sue-icidal

    | London, UK |

    Me: “Hello, how can I help you?”

    Customer: “Hello, my brother bought one of your phones and had it shipped to my address. Now it’s here and I don’t want it here. Can you send somebody to take it back?”

    Me: “I’m sorry, I don’t think we offer that kind of service. It’s up to you whether you hold onto it for your brother or post it back to us.”

    Customer: “What?! I don’t want to be dealing with all this hassle!”

    Me: “I’m sorry, sir, but I suggest you take this up with your brother, since he provided the shipping address.”

    Customer: “This is ridiculous! I can’t believe you won’t collect it! What would your company do if I killed myself over this, hmm? Because if I do, I’m going to sue your manager!”

    Wireless, Clueless & Hopeless, Part 2

    | United Kingdom |

    Me: “Hi there, can I help you?”

    Customer: “Oh, yes. I need a…” *looks a hand written list* “…wireless Ethernet cable?”

    Me: “A…wireless cable?”

    Customer: “Oh, do they not make them anymore?”

    Related:
    Wireless, Clueless & Hopeless

    Saved By The Boss

    | Summerville, SC, USA |

    Me: “Thank you for calling tech support. What can I–”

    Caller: “F*** YOU, B****! YOU G**D*** WOMEN HAVE NO F***ING RIGHT TO BELITTLE ME! B****!”

    Me: “Um, sir, I think you have the wrong–”

    Caller: “I SAID F*** YOU!”

    Me: “Sir, this is tech support.”

    Caller: “What?! Um…I mean…um…” *click*

    (A few moments later, the phone rings again and I answer.)

    Me: “Hello, tech support. What may I–”

    Same caller: “F*** YOU!”

    Me: “Sir, you have the wrong number.”

    Same caller: *click*

    (My boss who has been observing this the whole time decides to step in.)

    Boss, to me: “I’ll handle the phone now.”

    (Not surprisingly, the phone rings again. My boss picks it up, and before the guy on the other end can say anything…)

    Boss: “Sir, if you keep pressing redial, you will keep reaching the wrong number.”

    Same caller: “Oh, s***!” *click*

    (He didn’t call back.)

    In Hot Water For Hot Sauce

    | St. Catharines, ON, Canada |

    (At my store, we charge for certain sauces if you get them on the side. I have just given the customer his food, but rather then leave he just stands there and stares at me.)

    Me: “I’m sorry, sir. Was there something else I can get for you?”

    Customer: “Yeah, I want sauce.”

    Me: “I’d be happy to get you some they are 25 cents. How many do you want?”

    Customer: “No, just give it to me for free.”

    Me: “I’m afraid I can’t do that. I’d get in trouble sir.”

    Customer: “I won’t tell you manager!”

    Me: “Actually, my manager is right there.” *points him out*

    Customer: “Oh…well, give it to me anyway. You can get another job later.”

    The Wind In The Windows

    | Orlando, FL, USA | Crazy Requests, Technology, Top

    Me: “Thank you for calling ***. How may I help you today?”

    Caller: “I’m having problems with my computer and–”

    (Suddenly, what sounds like an air raid siren sounds off in the background.)

    Me: “Ma’am, I apologize. I was unable to hear what you said.”

    Caller: “Stupid tornado warnings! They always make it hard to talk on the phone.”

    Me: “Oh…should I let you go?”

    Caller: “Nah. This happens all of the time.”

    (In addition to the siren, I hear a door slam and the sound of someone else entering the room. I hear a male voice who I guess is the caller’s husband.)

    Caller’s husband: “D*** it woman, are you crazy?! Get to the basement!”

    Caller: “Oh, I guess I should go…” *hangs up*

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