October Theme Of The Month: Halloween!

Beer Is Sold On A Case By Case Basis

| Fort Smith, AR, USA | Uncategorized

Me: “Hi, welcome to [drive in]. How can I help you?”

Customer: “Yeah. I’d like a deluxe burger and a fry.”

Me: “Did you want to make that a combo today, and add a drink for only fifty cents more?”

Customer: “Well, shoot! Yeah, give me a beer.”

Me: “Sir, this is a drive in. We don’t serve beer.”

Customer: “Why not?”

Me: “Because this is a drive in. It’s illegal to drink and drive.”

Customer: “I bet you’d get a lot more business if you sold beer.”

Please Do Not Press The Beeping Button

| Machesney Park, IL, USA | Uncategorized

(I’m conducting a customer satisfaction survey over the phone.)

Me: “Using a scale from 1 to 10, how would you rate your cable service?”

(I hear a ‘beep’.)

Me: “I need to you actually say the number, not dial it on your phone.”

Customer: “Isn’t this automated?”

Me: “Well, I’m not a machine. Could you please say what number you would rate your cable service?”

Customer: “8.”

Me: “Great! And using the same scale, how would you rate your internet service?”


Me: “I still need you to say the number.”

Customer: “Sorry, I got confused. 8.”

Me: “Okay, and how would you rate your phone service?”


(This went on for all thirty questions.)

Needs A Good Dressing Down

| Poulsbo, WA, USA | Uncategorized

(I am making a customer a salad. She is listing off what she wants on it.)

Me: “So that was oil, vinegar, and honey mustard for the dressings?”

Customer: “Yes, please.”

(I proceed to put them on.)

Customer: “I didn’t want honey mustard.”

Me: “I just asked you if you wanted it, and you said yes.”

Customer: “I never said I wanted it.”

(To avoid confrontation, I set it aside and make a new one. I finish putting all the dressings on, except the honey mustard.)

Me: “Sorry about that. Would you like anything else on it?”

Customer: “You know what, I will try some honey mustard on it after all.”

Best Just Throw In The Towel On This One

| Woodland Park, NJ, USA | Uncategorized

(A customer comes up to the register with two hand towels. They are on clearance.)

Customer: “The sign said these were buy one, get one free.”

Me: “Well, actually they’re clearance. So you’re saving $2.”

Customer: “I want what the sign says.”

Me: “I’m sorry about the sign being wrong, but you’re actually saving more money by them being on clearance.”

Customer: “You’re not listening to what I’m saying. I don’t care about saving money.”

(I charge her the extra two dollars.)

Ah, Children

| Calgary, AB, Canada | Top

(A customer approaches with her 2 year old son in arms, and her 5 year old daughter. As she is about to order, a customer from a few minutes earlier storms in front of her. She is yelling and screaming incoherently, and throws her drink on the counter.)

Daughter, to her mother: “Mummy, why is the lady yelling?”

Mother: “Never mind it, she’s just being rude.”

(The little girl scowls, and points at the customer.)

Daughter: “You cut that out right now! You need to be more polite!”

(Taking example from his sister, the toddler starts pointing and yelling.)

Toddler: “BAD! BAD!”

(The irate customer is embarrassed. She shuts up and storms out. The little girl gets a free hot chocolate.)

Ah, Parents

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