How Em-Bra-assing

| GA, USA | At The Checkout, Money

(I am working the customer service/returns desk when a customer approaches the counter. The customer has quite an attitude throughout the whole transaction.)

Customer: “I think I was charged wrong!” *thrusting receipt at me*

Me: “All right, let’s take a look.”

(She pulls two bras out of her bag and points at clearance stickers on each, one is marked $9 and one is marked $7.)

Customer: “These bras rang up wrong!”

(I find the bras on the receipt, and sure enough the one marked $9 rang up for its original price… however, it was also VOIDED OFF at the original price and not rung up again for the clearance price. In other words, she didn’t pay for the $9 bra.)

Me: “Well, this bra you didn’t pay for.”

Customer: “What?”

Me: “You can see here, it rang up for $12.94…”

Customer: “Right! It’s supposed to be $9! It rang up wrong!”

Me: “Yes, but if you look just below it, it was voided off… and not added again at any price,. Therefore, you have not paid for that one. Now, as to the other one, oh, if you’ll look here, it rang up for $5.”

Customer: “I told you! They are not ringing up right! The sticker says $7! They should be ringing up at the right price!”

Me: “Well. ma’am, I can re-ring this one and charge you $2 more if you really want me to, but this other one you haven’t paid for at all, so there’s not much I can about it except ring it up for you at $9.”

Customer: *mutters* “Ring it up.”

(I rang up the $9 bra and she paid for it without another word.)

Maybe He Should Look Up Irony

| Portland, OR, USA | Books & Reading

(I work at an office supply store and one night an elderly gentleman comes up to the register and sets his items down, one item being a dictionary and thesaurus.)

Customer: *pointing to dictionary* “What’s a thesaurus?”

Me: “It shows you synonyms and related words. It’s a great tool for writers.”

Customer: “Oh, okay.” *pays and leaves*

(Used to answering stupid questions without flinching, I didn’t think much about it until after he left. Then we all had a good laugh over the fact that he asked what thesaurus meant while purchasing a dictionary…)

How To Fell His Yell

| QLD, Australia | Bad Behavior, Crazy Requests

(I work for a large national mobile company. Road works cut our fibre cable and the network goes down. One gentleman keeps coming in and terrorising my staff.)

Customer: “You broke the network. I demand to be back up and running, now.”

Me: “Sir, I understand the frustration. Unfortunately we all have to wait until the cable is fixed; there isn’t any way around it.”

Customer: “Why did you cut the cable?”

Me: “Sir, I didn’t cut the cable. The road workers did.”

Customer: *all red faced and angry* “All you people are the same, useless! Why don’t you go out there and help them?!”

Me: *fed up* “Because then there wouldn’t be anyone here for you to yell at.”

Trust Is A Two-Way Street

| Aldergrove, BC, Canada | At The Checkout, Awesome Workers

(An elderly woman comes through my till and is writing a cheque to pay for her order, but is having difficulties with her shaky hands. I offer to write it for her.)

Me: “All right, so the total was $62.83. If you would like to check it over yourself and sign it for me, please?”

(She goes to take the cheque from me when a younger woman behind it snatches it from my hands and starts triple-checking the amount on the cheque and the computer screen, before handing it to the elderly woman to sign.)

Young Woman: *snottily* “You just can’t trust some people.”

Me: “Fair enough…” *to the elderly woman* “Here’s your receipt; see you next week!”

(I quickly run the younger woman through, who says nothing the entire time. At the end of the transaction she hands me a $100 dollar bill. I hold it up to the light and start checking all of the security features, the younger woman glaring the entire time.)

Me: “Like you said, you just can’t trust some people.”

Dress Codes Rock

0D05D60E-4D7B-4D8E-9BE2-8A4B119D35D2-90956-000082CFEB21A436_zps17e98d78

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