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    Similar Tool, Different Outcome

    | Minneapolis, MN, USA | Rude & Risque

    (I am working at an Arts and Crafts store. I am talking to a coworker when I see an older woman come up to the counter.)

    Me: “Hi, can I help you find something?”

    Customer: “Yes, do you have anything I can use to shave balls? ”

    (There is an awkward silence between the customer and I while I process what she is asking her. Finally, she chimes in, elaborating.)

    Customer: “Off of sweaters?”

    (I realize that she is talking about a device to remove sweater pills, the little fuzzy dots that sometimes appear after washing.)

    Me: “Oh! This way please.”

    (I take her over to the yarn section and help her find what she is looking for. I walk back over to my coworker.)

    Me: “Is it just me or did it sound like she was asking for–”

    Coworker: “Yeah, it definitely did!”

    Keep That Style To Yourself

    , | Stockton, CA, USA | Food & Drink, Rude & Risque

    (I take orders at a fast food restaurant. We have a secret menu with special type of fry we call “animal style”, which is pretty popular. A customer walks up.)

    Me: “Hi, how are you doing today? How may I help you?”

    Customer: “I have heard about this secret style french fry you guys make. Could I have one order of french fries, doggy style, please?”

    Me: “Um…do you mean animal style fries?”

    Customer: *turning red* “Yeah, that’s what I meant.”

    Related:
    The Horrors Of Mispronunciation, Part 4
    The Horrors Of Mispronunciation, Part 3
    The Horrors Of Mispronunciation, Part 2
    The Horrors Of Mispronunciation

    What Difference Does It Make

    | California, USA |

    Customer: “What movies do you NOT have?”

    Me: “Sorry, what did you say?”

    Customer: “I said, what movies don’t you have?”

    Me: “Well we have a sign up that advertises the moves that we DO have. If it isn’t on that sign, then we don’t have the movie.”

    Customer: “You really ought to put up a sign that lists the movies that you don’t have.”

    But Cheddar Is Always Beddar

    | Peterborough, ON, Canada | Food & Drink

    (I work in a coffee shop that is now advertising using real cheese instead of processed cheese.)

    Customer: “Can I get a chocolate chip muffin please?”

    Me: “Sure, that will be [price].”

    Customer: “And can I get that without cheese?”

    Me: *confused* “We actually don’t put cheese on our muffins.”

    Customer: “Oh, well, I saw on the commercial that everything now has real cheese on it, so I really don’t want that.”

    Me: “Well, we only put cheese on things like sandwiches. You won’t have cheese on much else. We have just changed to using real cheese instead of processed, so that’s what we’re advertising.”

    Customer: “Well, that’s a relief!”

    Related:
    Dangerously Cheesy

    Be Thankful You Have A Job At All

    | USA | Money

    (I work for a utilities company in collections, meaning I get people who are being shut off, or have been shut off. Our policy is to send several notices, and then shut off an account if no satisfactory arrangements are made. Where we give them a date, we can shut off the account with no one there, provided the meter is outside.)

    Me: “Thank you for calling [utility company]. How can I help you?”

    Customer: “I’m holding a shut off notice here dated for November 10th. When will my services be shut off for non-payment?”

    Me: “As of November 10th, it is subject to termination.”

    Customer: “Oh. Do I have to be there? I’m going on vacation.”

    Me: “No, you don’t need to be there.”

    Customer: “Oh. Can I get a hold on the account? I don’t have any money.”

    Me: “Well, is there a medical condition pertaining to the services?”

    Customer: “No.”

    Me: “How about an infant or an elderly person?”

    Customer: “No.”

    Me: “Okay, how about a financial hardship?”

    Customer: “Yes.”

    Me: “Okay, are you unemployed, or was there a loss of income?”

    Customer: “Oh, no, nothing like that! I spent all my money on my vacation!”

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