Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Casting The First Stone Cold Glare
    (1,768 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Used And Abused

    | Canada | Bizarre, Top

    (I work as a cashier at a well known retail store. Sometimes we get customers who take “customer is always right” to a whole new level.)

    Me: “So, how did you find everything today, ma’am?”

    Customer: “Terrible. I would like to return this bra I purchased recently. It just doesn’t fit right.”

    Me: “Alright then, I just need your receipt and the item.”

    (The customer hands items over and I look over the receipt. Note, our company has a quite a long term for returns and exchanges, but this customer is way past that point.)

    Me: “Uh, ma’am, I’m sorry but you’ve exceeded our 90 day returns and exchange policy. I cannot give you a refund for this item.”

    Customer: *outraged* “What?! I bought this just last week! You people sized me wrong! It doesn’t fit me and I refuse to wear a bra that doesn’t fit me properly! I am the customer and you have to do what I say!”

    Me: “Ma’am, I can give you a store credit for it. I just need to examine the bra.”

    (I take out the clearly used bra and look it over.)

    Me: “Okay, if you can just give me a second, I need my manager to verify this for me.”

    Customer: “If you must.”

    (I go get my manager and tell her the situation. Normally we do not accept refunds on items that have been used, especially if they are past the 90 days term.)

    Manager: “I’m sorry, ma’am, but we cannot accept this item to be returned. It’s clearly been worn and it’s certainly past your exchange and return period.”

    Customer: “This is ridiculous! Did she tell you that? She’s lying. I bought this last week and I never wore it! It doesn’t fit right! I am the customer! Do as I say or I’ll have my lawyer come in and have you both prostituted!”

    Be Careful What You Ask For, Part 5

    | West Orange, NJ, USA | Food & Drink

    (This takes place a few months before I leave for college. A lot of the kids working at the store are leaving for college soon, too. One of my coworkers has written “Tips for college kids” on the tip jar. A young mother walks in with her kids on a slow afternoon. After she reads the tip jar, this exchange happens.)

    Customer: “Tips for college kids…I have a good tip. Stay away from tequila.”

    Me: “Why’s that, ma’am?”

    Customer: “I went through a lot of margaritas my freshman year. Now I can’t even look at tequila without feeling sick. Just stay away from it!”

    Me: “Don’t worry ma’am. I’ll stick to vodka.”

    (And yes, she did leave a nice tip!)

    Related:
    Be Careful What You Ask For, Part 4
    Be Careful What You Ask For, Part 3
    Be Careful What You Ask For, Part 2
    Be Careful What You Ask For

    Old Habits Die Hard

    | Tennessee, USA | Food & Drink

    Me: “Hi, welcome to [sandwich shop]. Is this for here or to go?”

    Customer: “It’s to go. What do you have that is good?”

    Me: “Well, it’s all good. Do want hot or cold food?”

    Customer: “I guess cold. Do you sell things other than sandwiches?”

    Me: “Yes, we have salads, too.”

    Customer: “Great, I am so tired of sandwiches! That is all I have eaten all week.”

    Me: “What would you like?”

    Customer: “I guess I will take a regular size roast beef sandwich.”

    The Notified And The (Not)ified

    | California, USA | Hotels & Lodging

    Caller: “I have a reservation! I know I have one!”

    Me: “Okay, ma’am, I don’t appear to have one under your name. Is there another name it could be under?”

    Caller: “NO! I have a reservation!”

    Me: “May I ask how you booked your reservation?”

    Caller: “I don’t know, but I have one!”

    Me: “Okay, did you book it online? Call the hotel or choice? did you come to the hotel and book it?”

    Caller: “No, I didn’t do any of those things but I know I have a reservation.”

    Me: “Could anyone else have made the reservation for you? Perhaps a travel agency?”

    Caller: “No, but I have a reservation! I know I do.”

    Me: “Do you have a confirmation number I could look it up with?”

    Caller: “No.”

    Me: “Ma’am, if you didn’t book a reservation, and no one booked it for you, I don’t think you could possibly have a reservation. But, I would love to make you a reservation. In fact, I can make it right now. I’ll just need to get some information from you.”

    Caller: “No, I do not give out my information. I have a reservation!” *hangs up*

    Obama Can’t Fix Stupid

    | Yonkers, NY, USA |

    (A couple is arguing with me; I’m a cashier at the city clerk’s office.)

    Man: “Why was my marriage license denied?”

    Me: *looking over the application* “Sir, you had 60 days after the license was issued for you to get married. The license is only valid for 60 days. It’s been over 3 months.”

    Woman: “But we got married here when we filled out the license.”

    Me: “You didn’t have the clerk or a magistrate officiate a ceremony or fill out the rest of the form, so you were not married. If you want to get another valid license and have someone marry you here, I can get you another form.”

    Man: “Fine…”

    (I go to get blank application and shows the couple where to put what information, where to sign, etc.)

    Me: “and we’ll need a check for $40.”

    Man: “But we already paid that! I’m not paying that again!”

    Me: “Sorry, but it says on the top of the application that the $40 fee is non-refundable, even if you miss the 60 day window. If you want another license you need to pay the fee again.”

    Woman: “This is stupid! We already got married here!”

    Me: “No, ma’am, yo–”

    Man: “WE AIN’T PAYIN’ AGAIN!”

    (The couple storms out. As they leave, I hear the man grumbling.)

    Man: “F**kin’ government. I thought that Obama was gonna fix this s**t!”


    Page 1,015/2,094First...1,0131,0141,0151,0161,017...Last