October Theme Of The Month: Halloween!

Un-Sue-table Behavior

, | MA, USA | Liars & Scammers, Top

(The fast food restaurant I work in has two areas. One is a large area where you order food at the counter and that contains several tables. The second is only a few feet below the first and is accessed by walking down two stairs. At the time of day, we have a section roped off since the restaurant is nearly empty. Two women walk up to the counter: a middle-aged woman and an elderly woman who appears to be her mother.)

Middle-aged Customer: “Hi, we’d like to order two breakfast meals, please.”

(As I take her order I notice the elderly customer glance behind her at the roped-off stairwell. She then starts to take two steps backward towards the stairs.)

Me: “Ma’am, please watch your step. There is a small set of stairs behind you.”

(The elderly customer glances behind her again, and then takes another few steps backward.)

Me: *repeating* “Ma’am, there is a set of stairs behind you. It is roped off, but please be careful because I don’t want you to fall or get hurt.”

(The elderly customer continues to step backwards, but before I can stop her, she dramatically falls backwards over the steps.)

Elderly Customer: “I just fell over your stairs! They weren’t properly secured! I think I hurt myself. I’m going to sue you personally, and this restaurant!”

Middle-aged Customer: *rolling eyes and not even turning around* “Mother, get up off the floor and come over here and get your breakfast. You aren’t hurt and you’re not suing anyone.” *to me* “Just ignore her. She tries these stunts everywhere she goes. Thankfully I drove here and not her. This is how she lost her driver’s license as well!”

The UK Is Football Mecca

| OH, USA | Bigotry

(I am a server at a popular bar and restaurant in a college town in Ohio. On Sundays, we are allowed to wear jerseys of our favourite teams. The following occurs when I approach a table on Parents’ Weekend wearing a Manchester City jersey with the Etihad Airways kit.)

Me: “Good afternoon, welcome to [restaurant].”

Woman: “I can’t believe they allow you to wear that! That shirt is horribly offensive!”

Me: “I’m sorry?”

Woman: “Etihad? What is that? Some ‘Muslim Brotherhood’ thing, no doubt. We live in a Christian nation, you know! We don’t need any of your type around here!”

Me: “Um, ma’am, I was raised Catholic. This is a soccer jersey from Manchester City, in the UK.”

Woman: “I can’t believe they’d let a terrorist serve us in a place like this! We’re leaving!” *storms out*

Stuffed Candy Meets Sweet Justice

| Kearney, NE, USA | At The Checkout, Bad Behavior

(I’m checking out a couple with a lot of groceries and other items. The wife is unloading the cart on to the belt while the husband has come down to the end of the belt and starts chatting with me.)

Me: “Oh, the weather’s been lovely for—”

(I stop mid-sentence when I notice the wife stuffing assorted items into the candy, trying to hide them.)

Me: “Ma’am, you can give those items to me and I’ll take care of them.”

(She gives me a blank stare.)

Me: “The items you don’t want? It’s no trouble; I’ll just take them.”

Wife: *holds her hands up and shrugs* “What are you talking about?”

Husband: “Oh, just take the items out of the candy and hand them to her.”

(The wife retrieves the items and hands them to me, mumbling.)

Wife: “You weren’t supposed to be watching…”

(She goes back to unloading the cart but is visibly pouting. The husband just gives his wife a puzzled look and apologizes to me. Thankfully she didn’t have any other unwanted merchandise!)

Flying Off The Handle Will Get You Handled

| USA | Awesome Customers, Bad Behavior, Tourists/Travel

(I’m at an airport, and the flight I’m on has been oversold. The representative calls over the PA system for volunteers willing to be bumped to another flight, in exchange for a free ticket. I am talking with the representative about changing my flight when a man storms up and begins berating the lone employee at the counter.)

Employee: “I’ve found another flight on [airline] departing in 15 minutes which would get you to your final destination half an hour later than your originally scheduled arrival. Is that okay?”

Customer: “This is outrageous. My family needs to travel together. I demand that you give my son a boarding pass at once! Stop helping other people!”

Employee: “Sir, as I have already explained to you, your son bought a standby ticket, while you and your wife bought normal tickets. Your son will not be able to board this plane unless there are empty seats, and we are currently seeking 7 passengers willing to alter their travel plans. Please sit down and I will call you over if that becomes possible.”

Customer: “No! I was talking to you first; you need to deal with me now!”

Employee: “Sir, I cannot help you if there are no empty seats, and there currently aren’t, but there may be shortly if you will just wait.”

Customer: “I shouldn’t have to wait!”

(I decide to speak up.)

Me: “Excuse me, but you’re making your own problem worse. I’m one of the 7 people who might be willing to get off this flight, for which I have a valid ticket, but only if the airline can reroute me. This man was trying to do so, but the flight he was going to put me on is leaving in less than 15 minutes. If he can’t get me on that flight, I’m not getting off this one. There is only one employee here; if he is busy with you yelling at him, he can’t process people being rerouted, and your son won’t be allowed on this plane. If you want your family to travel together, get out of the way and let this man do his job.”

(The customer walks off in a huff and goes back to sitting with his family, muttering all the while. Meanwhile, the employee speaks to me.)

Employee: “Technically, sir, I have to instruct you to let the airline employees deal with the other passengers.” *pauses* “That said, I’ve booked you an exit row window seat for all of your remaining flights at no additional charge, and please accept these vouchers for meals valid today at any of the airports on your itinerary, in addition to the credit for a round trip ticket we had already mentioned. Here is your new boarding pass, and your new flight departs from [gate] at [time].”

The 2012 Not Always Right Story of the Year

Not Always Right | Announcements

Attention, Not Always Right readers! The results for the 2012 Story of the Year are in!

Was it How To Show Up A Show-Off, A Tale Of Two Sitters, or The Dark Chocolate Knight?

Click the “more…” link to find out which story won: (more…)

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