Featured Story:
  • Providing A Self-Service Service
    (1,781 thumbs up)
  • April Theme Of The Month: Losing My Religion!
    Submit your story today!

    Customer Service #1

    Fight The NotAlwaysRight Fight

    | São Paulo, Brazil | Awesome Customers, Food & Drink, Top

    (I am a cashier at a fast food restaurant and we’re quite full today. Three teenagers (two girls and one guy) are in the line. As I hand over their orders and they give me the money, she gets closer to me.)

    Girl #1: *whispering* “Please don’t freak out and play along.”

    (Suddenly she starts screaming making everyone else look at us.)

    Girl #1: “OH MY GOD! ARE YOU STUPID? I CLEARLY DIDN’T ORDER THIS! AND NOW YOU SAY I CAN’T HAVE MY MONEY BACK! HOW DARE YOU?!”

    Me: *frightened* “Sorr-”

    Girl #1: “DON’T YOU DARE SAY YOU’RE SORRY! I WANT WHAT I ORDERED AND I’M NOT PAYING FOR THIS! I WANT TO SEE A MANAGER!”

    (This goes for another minute with me trying to apologize until she turns around and notices everyone else is looking at her. Her friend notices that and starts to speak.)

    Girl #2: “Now, ladies and gentleman, this is how to make an a**hole out of yourself. This is how stupid you look when you get mad for no reason with people that are just doing their jobs.”

    Boy: “And we would like to ask you to never behave like that. Not only will you not solve your problems but you’ll just make things worse for you and for the employees.”

    Girl #1: “I’d like to thank this wonderful lady here for putting up with the crazy girl that I am. And the rest of the staff too. Let’s give them a round of applause.”

    (Surprisingly, most customers start clapping. Even more surprising, the girl gives me R$50.)

    Girl #1: “You deserve it because I know what you go through every day! And with this said, we’ll be leaving. Thanks for your time and remember, don’t be a bad customer.”

    Me: *to coworker* “Umm… what just happened?”

    Coworker: “I’m just as confused as you.”

    Me: “Best. Day. Ever.”

    Has A (Com)Plain Agenda

    | New Zealand | Bad Behavior, Theme Of The Month

    (I work at a small art house cinema. I am standing at the podium ripping tickets when an older man approaches me and immediately begins yelling at me.)

    Customer: “How am I supposed to know what’s showing? There’s no information anywhere!”

    (I point to the big red electronic sign above the counter.)

    Me: “All of the movies showing tonight are displayed up there, sir.”

    (The customer looks up and points at an abbreviated title.)

    Customer: “That useless! What’s Lord of the Ri supposed to be? How am I supposed to know what that is!?!”

    Me: “Sorry, sir, we also have these printed schedules which include the full movie titles and all the times showing this week.”

    Customer: “Well, what good is that?! I want to know what the films are about and it doesn’t tell me anywhere! You seriously need to do something about this!”

    Me: “The schedules include a brief synopsis, and there are also more detailed descriptions displayed on that board over there.”

    Customer: “Well, that’s no good to me! What about the films that are coming soon?”

    Me: “There are posters all around the foyer here with that information. Is there anything else I can help you with?”

    (The man launches in to a tirade about god knows what and I have work to do, so I take the opportunity to disappear through the crowd. To my dismay, I turn around a few seconds later to find him right behind me, and at this point he continues yelling.)

    Customer: “AND YOUR CARPET IS RUBBISH!”

    Wireless, Clueless, And Hopeless, Part 12

    | Serbia | Criminal/Illegal, Technology

    (I work in a computer repair service where we fix computers, reinstall windows OS and the like. A girl storms in the shop, ignoring the line and starts shouting at me.)

    Customer: “Hey! When you reinstalled my Windows, you broke the wireless receiver in my laptop! I can’t connect to my wireless network! I want my money back and I want it now!”

    (Other customers are obviously uncomfortable. I decide to test her laptop on the spot, on the counter, and it connects to our shops wireless network without any problems.)

    Me: “See, it connects to the internet. Maybe you didn’t set up your connection properly.”

    Customer: “It connects to your network, but not mine. The programs you installed must be wrong ones! I want my money back!”

    Me: “If it connects to one network, it will connect to any. What kind of device are you using to broadcast your wireless signal?”

    (She is silent.)

    Me: “Are you connecting to your own wireless network?”

    Customer: “…No.”

    Me: “Are you sure you aren’t trying to steal someone else’s internet without knowing their password?”

    Customer: *blushes, lowers her head, and rushes out of the shop*

    Related:
    Wireless, Clueless, And Hopeless, Part 11

    Corny Joke #477

    Page 1,011/2,619First...1,0091,0101,0111,0121,013...Last