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    Still In The Digital Dark Ages

    | Missouri, USA | Technology

    Me: “Thanks for calling [ISP]. I’m [name], how can I help you?”

    Customer: “There’s no light in my castle!”

    Me: *confused* “Uh…tell me a little more about the problem. Can you reach any websites?”

    Customer: “No! How can I get to a website with no light in my castle?!”

    Me: *still confused* “Could you explain…a little further?”

    Customer: *becoming irate* “I’ve poked its belly button a bunch of times, but there’s no light in my castle!”

    Me: *epiphany* “Oh! The power light on your desktop tower is not lit?”

    Customer: “Tower, castle, whatever! How am I supposed to know all this technical stuff?!”

    Can’t Get Her Out Of My Head

    | London, England, UK | Bizarre

    (It’s early in the morning and I’m half asleep. I’ve just stood up and turned around after stacking a shelf when I see a young guy rushing towards me.)

    Customer: *grabs me in a tight hug and whispers in my ear* “I’m Hulk Hogan and you’re Kylie Minogue. Who am I?”

    Customer’s brother: *out of breath after running behind him* “What have I told you about hugging people!”

    Me: “Right, then.”

    (I laugh and walk into the stockroom where one of my colleagues is working.)

    Me: “The weirdest thing just happened–”

    Coworker: “Oh, are you Kylie too?”

    Ersatz-Guile Dysfunction

    | Pennsylvania, USA | Health & Body, Rude & Risque

    (I work for a bank’s fraud claims department.)

    Caller: “I did not do this transaction from [male enhancement supplements company].”

    Me: “Sir, I see that the merchant was able to verify your name, full address, and card CVV. Is there anyone else who has access to your card?”

    Caller: “This is fraud! I don’t even know who the f*** they are!”

    Me: “I understand, but if they have your address, most likely the product was shipped to you.”

    Caller: “D*** it. I did it, okay? IT DIDN’T WORK!”

    One More Lonely Girl In The World

    | USA |

    (This happens a couple weeks before Christmas. The mall has a few gift counters that offer free gift wrappings. An old man buys a couple of Justin Bieber CDs from us.)

    Me: “Are these a gift? We offer free gift wrapping services over at–”

    Old man: *angrily* “Why do you assume I’m giving it someone?”

    Me: “Oh, I’m sorry. Those CDs are usually more popular with teenage girls.”

    Old man: “They’re for me! I do not like this sort of discrimination!”

    Me: “Well, I’m sorry.”

    (He storms out, nearly tripping over his feet on the way out.)

    Me: “You okay, sir?”

    Old man: “I can walk! Stop discriminating!”

    Some Things Just Don’t Add Up, Part 3

    | Livingston, NJ, USA | Math & Science, Money

    (I have just rung up a customer who is purchasing two items that are part of a two for $5 promotion in our store.)

    Customer: *sighing in exasperation* “You didn’t ring this up correctly. They’re supposed to be two for $5.”

    Me: “I’m sorry…I’m pretty sure the items came to $5 before tax. May I look at the receipt again to make sure?”

    Customer: “You think I don’t know what I’m talking about?”

    (The customer slams receipt on the counter and jabs her finger at the prices.)

    Customer: “See what I’m talking about?! You rang both items up at $2.50!”

    Me: “Yes. $2.50 plus $2.50 is $5.”

    Customer: “Whatever! You aren’t worth my time!”

    Related:
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

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