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    Ersatz-Guile Dysfunction

    | Pennsylvania, USA | Health & Body, Rude & Risque

    (I work for a bank’s fraud claims department.)

    Caller: “I did not do this transaction from [male enhancement supplements company].”

    Me: “Sir, I see that the merchant was able to verify your name, full address, and card CVV. Is there anyone else who has access to your card?”

    Caller: “This is fraud! I don’t even know who the f*** they are!”

    Me: “I understand, but if they have your address, most likely the product was shipped to you.”

    Caller: “D*** it. I did it, okay? IT DIDN’T WORK!”

    One More Lonely Girl In The World

    | USA |

    (This happens a couple weeks before Christmas. The mall has a few gift counters that offer free gift wrappings. An old man buys a couple of Justin Bieber CDs from us.)

    Me: “Are these a gift? We offer free gift wrapping services over at–”

    Old man: *angrily* “Why do you assume I’m giving it someone?”

    Me: “Oh, I’m sorry. Those CDs are usually more popular with teenage girls.”

    Old man: “They’re for me! I do not like this sort of discrimination!”

    Me: “Well, I’m sorry.”

    (He storms out, nearly tripping over his feet on the way out.)

    Me: “You okay, sir?”

    Old man: “I can walk! Stop discriminating!”

    Some Things Just Don’t Add Up, Part 3

    | Livingston, NJ, USA | Math & Science, Money

    (I have just rung up a customer who is purchasing two items that are part of a two for $5 promotion in our store.)

    Customer: *sighing in exasperation* “You didn’t ring this up correctly. They’re supposed to be two for $5.”

    Me: “I’m sorry…I’m pretty sure the items came to $5 before tax. May I look at the receipt again to make sure?”

    Customer: “You think I don’t know what I’m talking about?”

    (The customer slams receipt on the counter and jabs her finger at the prices.)

    Customer: “See what I’m talking about?! You rang both items up at $2.50!”

    Me: “Yes. $2.50 plus $2.50 is $5.”

    Customer: “Whatever! You aren’t worth my time!”

    Related:
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

    Don’t Make Me Clean Up This One

    | California, USA | Food & Drink, Rude & Risque

    Customer: “I love the f*** out of yogurt. I would make love to yogurt!”

    Me: *awkward laughter*

    (The customer picks her yogurt and I ring her up without any issues.)

    Customer: “Do y’all have a bathroom I can take this into?”

    A Screw (Or Two) Loose

    | Chester, UK |

    (A customer calls our shop phone. Usually the customers just call to check stock.)

    Me: “Hello, [store], how can I help you today?”

    Customer: “You owe me two screws!”

    Me: “I’m sorry?”

    Customer: “I’ve just been in your shop and bought a box of screws. When I got home, there were two missing!”

    Me: “Sir, are you telling me you have opened and counted out an entire box of screws?”

    Customer: “Of course I did! There two missing! So, get somebody out to me now with the two screws that you owe me!”

    Me: “Sir, I’m afraid we can’t do that. Even if we could, we wouldn’t, because if you look on the side of the box it clearly states “Approximately 200 Screws”.”

    Customer: *hangs up*

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