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    It’s Going To Be A Tough Quarter

    | Fort Wayne, IN, USA | Crazy Requests, Money

    Customer: “Can you help me put packing tape on this box so I can ship it?”

    Me: “Of course.”

    (I help her seal the box, which is full of nice clothes. Then I put the box’s measurements in and show her the prices.)

    Me: “Looks like your cheapest bet will be through USPS at [price].”

    Customer: “What about this option?”

    (She points at a USPS option that is about 25 cents cheaper than what I offered.)

    Me: “That’s the Media Mail rate. It only applies if you’re shipping books or CDs.”

    Customer: “Well, I’m shipping books.”

    Me: “No, I saw the contents of your package when I sealed it. You’re not shipping books or CDs, so I can’t give you the media rate.”

    Customer: “But I want the cheaper price.”

    Me: “It’s only a difference of 25 cents. It isn’t that big a difference, is it?”

    Customer: “Can’t you, like, just say that I’m shipping books?”

    Me: “You’re asking me to lie and put my job at risk just to save you a quarter?”

    Customer: “Yes! God! Is that too much to ask to save me some money?”

    Takes One To Serve One

    | CA, USA | Uncategorized

    Worker: “Thank you for calling [insurance company]. My name is [name]. How may I help you today?”

    Me: “Hi, my name is [full name]. I went online to get a quote from your company yesterday, and I would like to get my car insurance through you guys. My confirmation number is [number].”

    Worker: “Great! I can help set that up for you. Could I have your name and the last four numbers of your social security number?”

    (I repeat my name, not even thinking about it, and my social.)

    Worker: “Oh, wow, now I feel stupid. You already gave me your name! Wait… you didn’t get upset or anything; you just went along with the program.”

    Me: *laughs* “Yeah, I guess I didn’t even think anything of it.”

    Worker: “Well, I appreciate it. Most customers would have been upset, claiming I didn’t listen or whatever. Okay, next question: what is your area of employment?”

    Me: “I’m a customer service representative.”

    Worker: “Ah, no wonder.”

    Treat Them Well And You Get Treated

    | Long Beach, CA, USA | Awesome Customers

    (My sister and I start unloading our cart. When the cashier and young bag boy see her they put on big smiles.)

    Cashier: “Hey! It’s our favorite customer!”

    (The bagger looks at us and smiles big.)

    Bagger: “Your sister is my hero!”

    (My sister blushes and I raise my eyebrows at her.)

    Cashier: “On his first day, an older customer came in and gave him a hard time…”

    Bagger: “…A really hard time. Calling him stupid and an idiot, ‘Kids these days’. You guys know the drill.”

    Cashier: “Unfortunately, we aren’t allowed to say anything. Then he dumped all of the bags out and yelled at me to do it again.”

    Bagger: “So your sister yelled, ‘Hey, you don’t treat people like that!'”

    Sister: “He turned around ready to yell at me, saw I was in a wheelchair and shut his mouth. It was awesome!”

    Cashier: “So, she’s our favorite customer now.”

    Me: “Holy crap, that is awesome!”

    (The employees were always super helpful and nice before, but after that, they REALLY went out of their way to help us.)

    Please Ban Cell Phones

    pleasebancellphones
    Via.

    Got It Together Line

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