‘A’ As In Awesome

| CO, USA | Awesome Customers, Language & Words

(I work in tech support, and am asking a caller his username. All is normal until…)

Caller: “That’s R as in Raygun, Z as in zombie…”

(I didn’t know what to say! Thank you caller for making my day!)

Should Have Vetted Their Outbursts

| ON, Canada | Pets & Animals, School

(I have worked in a pet store selling dogs and cats for five years at this point, and wear a tag that says my name and that I am a ‘dog specialist.’)

Customer: “Psh, dog specialist my a**. That girl looks like she is just starting high school.”

Coworker: “So, [My Name], how is your third year of veterinary school going?”

(The client turns bright red and leaves the store. The next day, she came back and started asking me questions as to why her dog might be limping.)

Not A People Person

| KS, USA | Bad Behavior, Language & Words

(I work at a popular retail chain where a new assistant manager is focusing on getting the store and its associates to adhere more strongly to its policies. A customer comes to my computer to pick up an order he had sent from site to store.)

Me: “Alright… looks like it’s here. I just need to get in touch with electronics so they can bring it up.”

Customer: “…it’s not here?”

Me: “It is! We just don’t have room to keep all the site-to-store items at the service desk, so we keep them in the backroom, where electronics brings it up since they’re the closest department to where it’s being kept.”

Customer: “Whatever.”

(My manager and I are furiously attempting to bring down the lines at the service desk. I have called up electronics and they are looking for the site-to-store customer’s item. About a minute passes after that call before the customer comes storming back up to the desk. He approaches the manager this time.)

Customer: “Okay, what the f***?! My item should be here! Why isn’t it up here! What the F*** is going on!?”

Manager: “You can leave the store.”

Customer: “What about my ITEM, huh? I paid for that!”

Manager: “I’ll refund it to you, and then you can just leave. We ARE people, you know.”

Customer: *calms down, then looks at the ground* “…I only cussed a few times.”

Harry Potter And The Amazon Woman

| ID, USA | Awesome Customers, Family & Kids, Geeks Rule

(I work reference desk at a public library. My desk is right next to the “New Books” display, and among the new books is a copy of “The Secret History of Wonder Woman.” The dust jacket shows Wonder Woman in the process of changing from her alter ego to her superhero form, so she still has her glasses and jacket on, but is also wearing her iconic leotard and crown. A mom and her children are walking by the display when one spots the book.)

Child: “Mom, look! It’s Harry Potter Wonder Woman!”

(I’m also a geek in my off-time, so I’m tempted to cosplay that at my next convention now…)

The Everyday Struggle

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