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    Outcome TV Determined

    | Broken Arrow, OK, USA |

    (A customer calls in to order a movie from an ad that was just on television.)

    Customer: “I want the [name of movie].”

    Me: “Okay, do you want it on DVD or VHS?”

    Customer: “What’s a DVD?”

    Me: “Okay, I’ll send it to you on VHS.”

    Customer: “What’s a VHS?”

    Me: “A video tape.”

    Customer: “A video tape? What the heck is that?”

    Me: “The tape you put in your VCR to make the movie come on.”

    Customer: “VCR?”

    Me: “Is there a box on your TV?”

    Customer: “What’s a TV?”

    Me: “Your television, the thing you just watched and saw this ad on.”

    Customer: “Please just give me the show. You’re making this very confusing.”

    Me: “I need to know what format to send it to you.”

    Customer: “I don’t know what you’re talking about! My son makes the pictures come on.”