Me: “*** Plumbing, how can I help you?”

Customer: Yeah, do you guys clean ducts?”

Me: “No, I’m sorry, we don’t do that.”

Customer: “Then who does do it?”

Me: “I’m not sure but you could probably find a duct cleaning company in the phonebook.”

Customer: “Ok, how do I do that?”

Me: “Open the phonebook…and look for duct cleaning.”

Customer: “Ok, what do I look under?”

Me: *bangs head on desk* “I’m guessing the letter D might be a start…”