…Or Look Under “C” For Clueless
Me: “[Plumbing company], how can I help you?”
Customer: Yeah, do you guys clean ducts?”
Me: “No, I’m sorry, we don’t do that.”
Customer: “Then who does do it?”
Me: “I’m not sure but you could probably find a duct cleaning company in the phonebook.”
Customer: “Okay, how do I do that?”
Me: “Open the phonebook… and look for duct cleaning.”
Customer: “Okay, what do I look under?”
Me: *bangs head on desk* “I’m guessing the letter D might be a start…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
