(I am stocking shelves, a customer comes up asking for assistance to find an item.)

Customer: “I need to find some Eight O’s corn.”

Me: “I’m not familiar with that brand, ma’am, but I will do my best to help. Are you looking for corn that is fresh, frozen or canned?”

Customer: “How am I supposed to know that? It’s Eight O’s corn!”

Me:  “Well, is it cold?”

Customer: “Yes!”

Me: “It is probably in our frozen section, then. Let’s go take a look.”

(After pointing out our selection of frozen corn, she picks up a bag of store brand frozen corn excitedly.)

Customer: “This is it! Eight O’s!”

(I look at the item and see she has picked up an 8 oz. bag).