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  • One Should Learn From Mistakes So That They Are Not Receipted

    | Vancouver, BC, Canada |

    (I’ve just finished ringing up a customer.)

    Customer: “Oh, and I don’t need a receipt.”

    Me: “Alright, here you go. Have a nice day!”

    (About 20 minutes later, the customer comes back.)

    Customer: “I bought the wrong figure! I need to make an exchange!”

    Me: “All refunds and exchanges are done at Customer Service. Good thing I held on to your receipt!”

    (I hand him his receipt and he went to Customer Service. He gets his refund, then comes back to my register with a different toy.)

    Customer: “Alright, this was what I wanted to buy! Oh, and I don’t need a receipt.”

    (This time, I put his receipt in the bag without saying a word.)