One Last Parting Shot, Part 3
(An couple of US tourists come into our library and use the public computers for the Internet. When they start leaving, they come to me again and give me 2 Estonian Crowns.)
Me: “I’m sorry, I can’t take this.”
Customer: “What do you mean you can’t take this?! I got it from the bank just down the street. I know it’s not fake. And it says in the rules that it costs 2.”
Me: “No, I mean–”
(He cuts me off and starts ranting on how he never wanted to come to Europe anyway and how everything is better in the States. His wife and I manage to calm him down after a few minutes of loud ranting.)
Me: “Sir, I can’t take your money because just using the computer is free. Only printing costs 2 Crowns.”
Customer: “Oh. I thought… I mean, I always have to pay in… well… America is still better than Europe!” *hurries out with his wife*
This story is part of the Customers-Who-Will-Die-On-Their-Hill-themed roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.