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On The Need For Consumer IQ Requirements

Retail | Suffolk, UK

Customer: “Hello, I’d like to return this gas cooker…”

Me: “Sure, what’s the problem with it, madam?”

Customer: “The picture on the front of the box shows meat, although when I opened the box there was no meat inside…”

Me: *In astonishment* “Okay, I’ll just go and get my manager…”

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