On Shaky Ground With This One
(This happened shortly after a large, widely reported earthquake in Hawaii.)
Me: “How can I be of assistance today?”
Customer: “Yes, I’m interested in traveling to the Big Island in Hawaii.”
Me: “Okay, and do you know which dates you want to travel on?”
Customer: “Oh. Um, well… when does earthquake season end?”
This story is part of our Customers Versus Mother Nature roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.