Caller: “Hi, I’ve placed an order some weeks back and I’m just chasing up when it might be delivered.”

Me: “Certainly, just bear with me a moment. I’ll just need to track it on the computer.”

(I proceed to log on to the order system, having a bit of difficulty as I’m only able to type with one hand while the other holds the phone.)

Me: “Sorry, bear with me a moment, it’s quite difficult to type with one hand.”

Caller: *in a sincere tone* “Why have you only got one hand?”