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    Of Empty Threats And Even Emptier Stores

    | Boston, MA, USA | Books & Reading, Top

    (I work at a large bookstore which is in the process of liquidation sales. One of the rules of this sale is that we don’t take any returns. There are huge signs all over the store that say, “Going out of business.”)

    Customer: “I want to return this book, but I don’t have the receipt.”

    Me: “I’m very sorry, ma’am, but we are no longer accepting returns since the store is closing.”

    Customer: “What? You’ve always let me return books.”

    Me: “I know, but we are closing now, so there are no returns.”

    Customer: “This is ridiculous! I’m taking my business elsewhere.”

    Me: “That’s fine. We’re closing.”

    Customer: “I mean it. I’ll never shop here again.”

    Me: “Yes, I know. We’ll be closed.”

    Customer: “I spend a lot of money here, and now I’m going to go buy my books online or something.”

    Me: “Yes, you probably should. This store will be gone.”

    Customer: “I’m leaving here and I’m never coming back. Do you hear me? Never!” *storms out*