Customer: “Your books are out of order.”

Me: “Yeah, sorry about that. Sometimes people take books off the shelf then don’t put them back exactly where they were. Did you need help finding something?”

Customer: “No, the order’s just wrong.”

Me: “Okay, thanks for letting us know.”

Customer: “Would you like me to fix them for you?”

Me: “That’s really not necessary. Thank you, though.”

Customer: *pause* “Can I sort them for you?”

Me: “Um, if you really want to, I suppose.”

(To my surprise, the customer actually sorted everything!)