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    Not-So-Fast Forward

    | United Kingdom |

    (I sell cable TV packages, and talk the caller through set-up. Our service offers a service where you can record programs and pause and rewind TV.)

    Caller: “And can it fast-forward live TV?”

    Me: “Um, no, it can’t.”

    Caller: “I would have thought it could, since it can pause and rewind live TV.”

    Me: “Fast-forwarding live TV is a bit different.”

    Caller: “Forget I said that.”