Not Remotely Intelligent, Part 6
(A customer comes in asking about a monitor. She needs convincing that it is brand new, and that we do not sell second hand.)
Customer: “Where do I adjust the brightness and contrast ?”
Me: “From the menu, like in a TV.”
(I bring up the menu on the screen to show her.)
Customer: “So, is that included in the price?”
Me: “Pardon?”
Customer: “The menu.”
Me: “Yes. The menu comes with the price.”
Related:
Not Remotely Intelligent, Part 5
Not Remotely Intelligent, Part 4
Not Remotely Intelligent, Part 3
Not Remotely Intelligent, Part 2
Not Remotely Intelligent
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
