Not In Ermurica
Me: “Thank you for calling [Cable Company], this is [My Name]. How may I help you today?”
Caller: “Do you speak English?”
Me: “Yes, I do. How can I help you?”
Caller: “Are you in Ermurica?”
Me: “Yes, I am in America.”
Caller: “You don’t sound like you’re an Ermurican. You sure you’re not in some Middle Eastern country like Australia?”
(Note: I am a caucasian male from Minnesota and I speak like one.)
Me: “No, I am in Minnesota, sir, speaking English. Is there an issue with your cable, or do you have–”
Caller: “Minnesota?! How is that Ermurican?” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.