Not In A Good State To Come In

(I am working the front desk, and the phone rings. It is about 2:45 in the afternoon.)

Caller: “Hi. I was wondering if [Stylist] has any appointments today.”

Me: “Sorry, we don’t have a stylist by that name here, but I could make you an appointment with someone else. The earliest we can fit you in is 3:15.”

Caller: “Great, I’ll take it.”

(I make the appointment. 3:15 comes, and the girl does not show up. At 3:30 I give her a call back.)

Me: “Hi, [Caller]. Are you still planning to come in?”

Caller: “Yeah, 3:15 right?”

Me: “Yes, but it’s 3:35 now.”

Caller: “No, it’s only 12:35.”

Me: “This is [Salon] in Raleigh, North Carolina.”

Caller: “Oh… I’m in Idaho.”