October Theme Of The Month: Halloween!

Not How You A-Dress A Customer

, | Manchester, UK | Uncategorized

Me: “Hello, [pizza delivery]. Can I help you?”

Customer: “I’d like to order some pizzas, please.”

Me: “No problem.”

(The call proceeds normally; she orders two pizzas and we make a little small talk.)

Customer: “Can you deliver them, please?”

Me: “Sure, address?”

Customer: *long pause* “Pardon?”

Me: “The address?”

Customer: *long pause again* “I’d like to speak to your manager now, please.”

Me: “Is there a problem?”

Customer: “Just put your manager on!”

(I call my manager over.)

Manager: “Hello, what appears to be the issue?”

(The manager talks with the customer for a while. He eventually hangs up, throws the order slip in the trash, and bursts out laughing.)

Me: “What was all that about?”

Manager: “She thought you were asking if she was wearing ‘a dress’ and wanted to complain.”