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    Not How You A-Dress A Customer

    , | Manchester, UK |

    Me: “Hello, [pizza delivery]. Can I help you?”

    Customer: “I’d like to order some pizzas, please.”

    Me: “No problem.”

    (The call proceeds normally; she orders two pizzas and we make a little small talk.)

    Customer: “Can you deliver them, please?”

    Me: “Sure, address?”

    Customer: *long pause* “Pardon?”

    Me: “The address?”

    Customer: *long pause again* “I’d like to speak to your manager now, please.”

    Me: “Is there a problem?”

    Customer: “Just put your manager on!”

    (I call my manager over.)

    Manager: “Hello, what appears to be the issue?”

    (The manager talks with the customer for a while. He eventually hangs up, throws the order slip in the trash, and bursts out laughing.)

    Me: “What was all that about?”

    Manager: “She thought you were asking if she was wearing ‘a dress’ and wanted to complain.”