Not Even Remotely Close

| ON, Canada | Extra Stupid, Technology, Theme Of The Month

(My customer needs help setting up a 3rd party recording device, so I spend a few minutes explaining where the connections need to go. Then he asks for help programming our remote to control his 3rd party equipment.)

Me: “Okay, we’re almost ready to program it now! We just need one more piece of information. Can you find the manufacturer of your recorder for me?”

Customer: “Oh yeah, it’s a Hitachi.”

Me: “Excellent! Let’s see what the code is for Hitachi then. Give me one moment.”

Customer: “Did you need me to spell it for you?”

Me: “Well, you said it’s a Hitachi, right?”

Customer: “Yeah. But it’s spelled with a ‘B’.”

Me: “Sorry, did you say a ‘B’, as in bravo?”

Customer: “Yeah! It says T-O-S-H-I-B-A, Hitachi!”