Not All Knights Are In Shining Armor
(Two of my children suffer from a rare, genetic bone disease and they both have recently had major surgery. My 10-year-old had his hip rebuilt and is using a wheelchair, while my 13-year-old had a tumor taken out of his ankle and is using a walker. The 10 year old also uses a walker to move from his chair to the car. I am parked in a handicapped space, and am trying to get them loaded into the car. There are 6 open handicapped spaces, but this elderly man decides he needs the space directly next to my driver’s side.)
Elderly Man: *honking horn* “Get out of the way!”
Me: “I need to get the kids loaded. I’ll be out of the way shortly.”
Elderly Man: *honking even louder, scaring my 10-year-old* “Get out of the way, lady! You don’t even need this spot.”
Me: “Sir, my two disabled children do need this spot, but there are several other open spots if you’re in a hurry.”
(By this time, I have my wheelchair-using child in the car. I set his walker aside to push the chair to the back of my car and retrieve my older child’s walker from the other side of the car. Unfortunately, I am not fast enough. The elderly man honks again, then bullies his way into the spot and DRIVES OVER the walker. I am nearly in tears, and have just put my head down trying to get the wheelchair folded up and put in the trunk of my car. The elderly man gets out of his car while I have the chair half way from the ground to the trunk.)
Elderly Man: “You’re very rude! You should be ashamed of yourself! You shouldn’t even be using this spot. It’s obvious you don’t need it!”
Me: *literally slack-jawed* “I’m sorry you feel that way…”
(As the elderly man leaves, two young men who look like thugs approach me.)
Young Men: “We’ve seen everything and feel really bad for you. Can we help you get the wheelchair and walkers into your car?”
Me: *crying and trembling* “Yes…”
(Not only do the young men get the medical equipment in my car, but they get my 10-year-old laughing again with their non-stop jokes. After they finish helping me…)
Me: “Thank you! Can I do anything to repay your kindness?”
Young Men: *wave me off* “We’re just doing what decent people would do. Have a pleasant day!”
(I found out later that they’d noted the elderly man’s tag number and had gone inside to report the incident to the manager. The police were called and the elderly man was held responsible for the damage to the walker.)
This story is included in our Wheelchairs Versus Ableism roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.