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    Not A Turf Decision

    | NE, USA | Bad Behavior

    Caller: “Why did you send me a contract?”

    Me: “Excuse me?”

    Caller: “You sent me a lawn contract. For my lawn.”

    Me: “Yes, sir?”

    Caller: “Why?”

    Me: “We send a prospective contract to anyone whose info we have in our system.”

    Caller: “I didn’t ask for it.”

    Me: “I’m sorry, sir, but—”

    Caller: “Why did you send this to me?”

    Me: “Well, as I said—”

    Caller: “How do you know how much grass I have?”

    Me: “You see we keep—”

    Caller: “Why did you send this to me?! I didn’t ask for this!”

    Me: “Um, actually, looking at your info, sir, we did your yard two years ago.”

    Caller: *silent*

    Me: “Mr. [Name]?”

    Caller: “Tell me more about this ‘Deluxe Program’ you have here…”