(It’s finals week and a student approaches our help desk.)

Student: “Your copy machine isn’t working. My papers wont come out.”

Me: “It’s probably jammed. I’ll have my coworker fix that for you.”

(My coworker follows the student to the copy machines. After a few minutes, the student runs by me in tears. My coworker comes back a few moments later.)

Me: “What happened?!”

Coworker: “She used the shredder instead of the copy machine.”