Not A Drop To Drink
(I’m manning the box office. I get a call from a customer who has received a free drink voucher that we send out to new customers as a welcome gift.)
Me: “Good morning, [Concert Hall]. How can I help you?”
Customer: “Yeah, I’m offended that you sent me a free drinks voucher in the post.”
Me: “You are? I’m sorry, what seems to be the problem?”
Customer: “I’m an alcoholic and I can’t drink anything.”
Me: “I’m sorry about that. The voucher is also valid for our range of soft drinks available as well as fresh coffee and tea–”
Customer: “I can’t drink anything.”
Me: “Anything at all?”
Customer: *shouting* “Anything!”
Me: “Not even juice, or water?”
Customer: “Anything! A-ny-thing!”
(I decide not to argue with him further and apologize for sending him the voucher.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.