No Fortitude For Longitude, Part 4
(After unlocking the caller’s account and beginning to explain when it can be used:)
Me: “Okay, sir. The account will be unlocked in a half-hour.”
Caller: “Okay, I’m in Florida. Where y’all located?”
Me: “Sir, we are in Ohio.”
Caller: “Okay. So is that thirty minutes Central or thirty minutes Eastern?”
Related:
No Fortitude For Longitude, Part 3
No Fortitude For Longitude, Part 2
No Fortitude For Longitude
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
