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  • August Theme Of The Month: Best. Customer. Ever!

    No Fortitude For Longitude, Part 2

    | Boston, MA, USA | Uncategorized

    Customer: “Hi, you guys were supposed to send me an email, and I haven’t gotten it yet.”

    Me: “Okay, I see we sent that email at 3:05 p.m. Eastern Standard Time. Can you confirm your email address is [email address]?”

    Customer: “Yes, that’s it. What time did you send it?”

    Me: “3:05 p.m. Eastern Time.”

    Customer: “Oh, okay that’s why. I’m in Central Time, so it’ll take an hour to get here. Thanks!”

    No Fortitude For Longitude
    No Aptitude For Latitude