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    No Common Scents, Part 2

    | Destin, FL, USA | Crazy Requests, Health & Body

    (I work in a skin and body care store part time. We have dozens of different scents and lotion types.)

    Me: “Can I help you find anything today?”

    Customer: “Yes, I need a lotion.”

    Me: “Absolutely! Did you need something ultra-moisturizing, or hypoallergenic? Or maybe a certain scent?”

    Customer: “Just give me one that smells good.”

    Me: “Okay, do you prefer floral scents, or fruity ones, or—”

    Customer: “God, why are you making this so difficult? Just give me one that smells good! How hard can that be?”

    Me: “Well, ma’am, what I think smells good may not be what you think smells good. Every customer is different.”

    Customer: “Just give me some d*** lotion!”

    Me: *sighs* “Here, try this one.”

    (I hand her our best-selling verbena lotion.)

    Customer: “Thank you, was that so hard?”

    (One hour later…)

    Customer: “I want to return this lotion! It smells TERRIBLE! Why would you give this to me?”

    Me: “I am sorry, ma’am. The outlet store does not allow returns. However, if you would like to tell me what kind of scent you prefer, maybe we can exchange it.”

    Customer: *grumbles* “Fine. Got anything in rose?”

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    No Common Scents