Never Put The Ball In The Customer’s Court
(I work retail for a sports store.)
Customer: “Do you have a New York Yankees football?”
Me: “A football? Do you mean a baseball?”
Customer: “No, I meant a football. Do you not have any?”
Me: “No, because the Yankees play baseball, not football.”
Customer: “Well you are missing out on a lot of market not selling that stuff.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.