Needs More Grey Matter

(The craft store is in a part of town near a university. At the moment, friendship style bracelets made of embroidery floss are popular. A young customer in his first year of college comes in.)

Me: “Hi there! Can I help you find anything today?”

Customer: “I’m looking for some string to make those bracelets with.”

Me: “Sure thing! Most people are using this embroidery floss to make them. It’s only 65 cents a piece!”

Customer: “Okay, great. I need some grey.”

Me: “Well, most of the neutrals are in this drawer.”

Customer: “These don’t have names. I need grey.”

Me: “I’m sorry; this particular brand doesn’t print color names on the labels. It looks like there are five different greys in this drawer here.”

(I pull out a grey and hand it to him.)

Customer: “I can’t buy this. How am I supposed to know what color it is if it doesn’t say? Is this grey? It doesn’t say if it’s grey. I need grey.”

(He leaves.)

Me: *speechless*