Needs A Good Dressing Down
(I am making a customer a salad. She is listing off what she wants on it.)
Me: “So that was oil, vinegar, and honey mustard for the dressings?”
Customer: “Yes, please.”
(I proceed to put them on.)
Customer: “I didn’t want honey mustard.”
Me: “I just asked you if you wanted it, and you said yes.”
Customer: “I never said I wanted it.”
(To avoid confrontation, I set it aside and make a new one. I finish putting all the dressings on, except the honey mustard.)
Me: “Sorry about that. Would you like anything else on it?”
Customer: “You know what, I will try some honey mustard on it after all.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.