My Biggest And Loudest Fan
(I worked for a university, calling alumni to ask for donations.)
Alumnus: *on the phone* “Do they monitor your calls there?”
Me: “Sometimes. That’s how they evaluate me.”
Alumnus: “Are they monitoring this call right now?”
Me: “I’m not sure; it’s at random times to keep me on my toes.”
Alumnus: “Well, just in case — SHE’S DOING A GREAT F****** JOB, BIG BROTHER!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
