July Theme Of The Month: Great Timing!

Murphy’s Law And Customers: Do Not Mix

| Newcastle, UK | Uncategorized

Customer: “Hey, I’m booked to get the train tomorrow at 0800 to Manchester. Can you tell me if the train will be on time?”

Me: “Good morning. I’m afraid I wouldn’t be able to predict if it will be on time, but this one is fairly reliable.”

Customer: “How come you can’t just tell me if it’s going to be on time?

Me: “Well, there’s any number of things that could go wrong on the day that I couldn’t predict. For example flooding, the train breaking down, maybe even a sick dri–”

Customer: “Oh my god! All those things are going to be wrong with the train?”

Me: “No, I’m sure not all that will happen at once. Those are just examples.”

Customer: “So it’s on time, then?”

Me, giving up: “Yes, it’ll be on time.”

Customer: “Great, why didn’t you just say that?”

(Sure enough the next day the whole mainline was brought to a standstill by a lorry hitting a rail bridge.)

Customer: “YOU SAID IT WOULD BE ON TIME! NOW I’M GOING TO BE ****ING LATE!”

Me: “Sorry sir, but I doubt I would have been able to predict that! There will be a bus coming to take you to a different station where you can–”

Customer: *rants abusively*

Manager: “Look, would you just piss off? We are not omniscient! Next time you need to book a train, book it somewhere else!”

Customer: *storms out*