Much Askew About Nothing
(A client walks into the clinic as the floors are being mopped. She notices the ‘wet floor’ sign, and immediately starts flailing around as if she’s slipping.)
Me: “I haven’t mopped that part of the lobby yet.”
(The client immediately stops her dramatics.)
Client: “Oh, okay.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
